VAT Researcher

Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide.

Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. In Bulgaria alone, we have 850 + employees across our offices in Varna, Veliko Tarnovo and Shumen and we’re continuing to grow!

Right now the company is looking for a VAT Researcher to join our team.

We provide full and paid training on the job!
Hybrid or remote working model. 1 Maternity Cover (temporary contract) and 1 permanent contract

What you will be doing:

  • Maintain and develop the company’s documentary and knowledge databases in a timely, efficient and sustainable manner.
  • Monitor VAT developments in the different tax jurisdictions and communicate them to the teams whose processes are impacted on a regular basis. Support teams in implementing and adapting to these developments.
  • Assisting with the VAT newsletter and other marketing items as needed.
  • Maintain a strong working knowledge in respect of all areas of VAT, including keeping up to date with the appropriate legislation and developments in VAT law and procedures.
  • Identify business development opportunities in order to grow the consultancy client base and launch new products or provide additional consultancy services.
  • Prepare and conduct internal and external training sessions on the topics to be agreed with clients or managers.
  • Assist sales staff in serving clients, identify their needs and provide relevant solution.
  • Follow up with the tax authorities by phone, email or post to obtain information and/or advice, clarify different VAT queries or support inspections.
  • Liaise with different external providers – local VAT agents, translation agencies as needed
  • Provide email or telephone VAT advice to internal and external customers.
  • Establish the full facts, research where appropriate and communicate a full answer, with reference to the appropriate legislation.
  • Generate more in-depth investigation on research projects and consultancy referrals.
  • On occasion undertake in-depth consultancy and investigation work.


    • 0+ /or at least one year experience in a similar position/ environment;
    • Excellent command of English;
    • Command of another language is a plus;
    • Computer literate;
    • Strong Analytical skills  and Attention to Detail;
    • Degree in Economics, Law or Computer Sciences  is preferred.


At Taxback International, We are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

·        Flexible Working Policy with a combination of remote and office working

·        Multisport Cards

·        22 Annual Leave Days for all employees plus additional days with length of service

·        Lifework days: ½ day each quarter to get your life work done

·        Summer flex hours where you can work your 40 hours across 4.5 days

·        Additional Health Insurance including dental and vision care

·        Team Buildings & Parties

·        Life Insurance

·        Refer a Friend Bonus

·        Discounts across various stores, theatres, restaurants

·        Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year

·        CluneTech Life – corporate wellness program

·        Monthly Food Vouchers

·        Mobile Plan with Free Calls & Internet

·        Company Paid Trainings & Learning Accounts

·        #OneTeam Awards and Annual Employee of the Year Awards

·        Milestone Recognition Program

·        Free Sports: Football, Tennis, Volleyball

·        Employee Assistance Program

·        Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

·        Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one

·        Compassionate Leave for pets:  up to 2 days

·        5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)


We would like to thank you for your interest in this role. Please note that only shortlisted applicants will be contacted for an interview.

At Taxback International, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed.

Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.