UX Analyst (Remote, Philippines)

  • Anywhere

As a UX Analyst in LegalMatch Philippines, your job is to help the company deliver better products by conducting regular evaluation and testing of our software from an end-user perspective. Your output will contribute towards improving existing features and developing new feature ideas for potential implementation.

Responsibilities:

  • Understanding how end users are interacting with our various products and use this knowledge along with your user testing and usability experience to question and identify defects and improvements
  • Conducting regular testing for user experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; reporting test findings to Product and QA teams
  • Looking into various blockers for conversion and propose improvements
  • Working with other analysts in the company to determine baseline for task success rate, time on task, user error rate, and others; conduct analysis and testing in order to help us improve performance based on these measures
  • Ensure user journey meets business & customer standards, highlighting issues or improvements during requirements / testing phases  
  • Work collaboratively with various stakeholders to meet the needs of customers, contributing domain knowledge and ideas that will help us develop better features for LegalMatch customers.

Requirements

  • At least 3 years of experience as a UX tester/Analyst.
  • Creative and tech savvy
  • With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
  • Passionate about UX and quality
  • Proactive and a great communicator

Our ideal candidate possesses the following traits:

  • proactive, adaptable, and flexible 
  • highly professional 
  • has the willingness to go the extra mile to achieve desired outcomes 
  • with strong collaboration and communication skills to work effectively with cross-functional teams 
  • with strong problem-solving skills  
  • committed to continuous improvements and willing to experiment with new approaches and techniques to work processes