UKG Pro Workforce Management: Advanced Scheduler Specialist
JK Seva’s Solution Consultants work closely with our clients, remotely (and on-site as necessary), to implement workforce management solutions. This position is responsible for implementations, upgrades, and client support (including design and configuration).
A great consultant is an expert in matters concerning their field. They have excellent skills in identifying the cause of problems and presenting their solutions in a comprehensive and detailed manner.
Consulting experience must be included on resume.
Responsibilities
- Provide subject matter expertise and recommendations to clients regarding problems and solutions
- Identify business issues and work closely with sales to provide UKG solutions that are best for the client
- Configure solution as described in the Statement of Work (SOW) for the Client.
- Helps identify change requests to ensure accountability with client
- Executes and supports JK Seva testing procedures
- Support UKG implementations, upgrades, customizations and enhancements.
- Troubleshooting, break-fix and support of Client systems
- Communicates with Client and JKS project manager including status, challenges, and assistance needed
- Provide detailed documentation of project work
- Partner with Clients to ensure successful go-live and post-live.
- Remote work and possible on-site work as requested by the Client.
Requirements
- Expertise in UKG Pro Workforce Management (Dimensions)
- MINIMUM experience of 2 full life-cycle implementations
- Experience with Advanced Scheduler is a must
- One or more of the following UKG Modules is preferred
- Absence – Accruals, Attendance, Leave
- Forecasting
- Analytics
- Timekeeper
- Project Manager (a plus)
- Integration Experience: Boomi (a plus)
- Knowledge of software development and testing
- Strong interpersonal skills for clients
- Good oral and written communication and organizational skills