Transcript Quality Assurance Specialist

Philippines (Remote)

Posted 3 months ago

We are seeking a detail-oriented and tech-savvy Virtual Assistant to support quality control efforts for written transcripts of livestreamed congressional hearings and other events. This role involves reviewing AI-generated transcripts, identifying and correcting errors, and editing written summaries to ensure accuracy and clarity.

Responsibilities

Review and compare AI-generated transcripts with original livestream recordings to identify and correct: 1) Speaker misidentifications 2) Typographical errors 3) AI-generated inaccuracies (“hallucinations”)
Edit, format, and perform quality control on written summaries of hearings/events.
Conduct quick and effective online research to verify facts, identify speakers, and confirm contextual accuracy.
Learn and efficiently use AI and other digital tools for transcription review, data processing, and organization.
Provide feedback to improve AI transcription and summarization tools.
Maintain organized workflows and meet deadlines with minimal oversight.
Take ownership of assigned processes and work independently while ensuring high standards of accuracy.

Requirements

Excellent written communication skills in English.
Strong web search and online research skills.
Fast learner, comfortable adopting new AI and data tools.
High attention to detail and accuracy.
Ability to multitask and prioritize effectively.
Self-motivated with a strong sense of accountability.
Strong listening skills to match spoken dialogue with written transcripts for accuracy checks.
Prior experience in transcription review, editing, journalism, legal support, or similar fields is a plus.
Familiarity with congressional hearings, government processes, or legislative work is a plus.
Experience working with AI tools for transcription or summarization is beneficial.

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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