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SLOVENIAN Speaking Remote Technical Support for IT Company – Paid Relocation

  • Anywhere

Join Patrique Mercier Recruitment JP as a Slovenian Speaking Remote Technical Support Specialist for an International IT company and get ready to enhance your career while enjoying the flexibility of remote work!

This exciting opportunity also includes a fully paid relocation package, should you prefer to work from our vibrant office in Greece. In this role, you will provide top-tier technical support to Slovenian-speaking customers, helping them navigate various IT-related inquiries and technical issues. You will be an integral part of a collaborative team dedicated to delivering exceptional customer service and ensuring customer satisfaction. If you are passionate about technology and customer support, this position is the perfect fit for you!

Responsibilities

  • Provide high-quality technical support to Slovenian-speaking customers via remote channels such as phone, email, and chat.
  • Diagnose and troubleshoot technical issues related to the company’s products and services efficiently.
  • Collaborate with internal teams to escalate and resolve complex technical problems.
  • Document customer interactions and technical issues accurately within the CRM system.
  • Engage in ongoing training to improve product knowledge and support capabilities.
  • Gather customer feedback to enhance service delivery and customer satisfaction.
  • Assist in training new team members as needed.

Requirements

  • Fluency in Slovenian and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Experience in technical support or IT is advantageous but not a requirement.
  • Ability to quickly learn new technologies and adapt to new systems.
  • A team-oriented approach with a desire to help others.
  • Willingness to relocate to Greece if desired and adapt to a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Patrique Mercier Recruitment JP