Salesforce QA with Marketing Cloud

Salesforce QA with Marketing Cloud

Location: Remote – US based

Project Duration: 3 Months to begin with


Required  Experience: MC Implementation, Trigger Journeys, Scheduled Automation/Journeys


Job Description :

Collaborate with members of the Salesforce Marketing Cloud Campaign Delivery team to understand key campaign inputs and parameters, such as subscriber audience, creative assets, data-driven personalization, and developing an appropriate, customer-specific testing approach.

  • Provide quality assurance reviews and other support throughout the process of developing, coding, and launching Marketing Cloud email campaigns, related landing pages, and SMS sends
  • Review key aspects of the design, build, and deployment processes to ensure optimal quality, including:
  • Email construction and coding, including some HTML, CSS, and AMPscript
  • Email editorial and creative content, including copy and visual elements
  • Email functionality, including links and data-driven personalization
  • Subscriber data import and segmentation, including data extension configuration and filters
  • Deployment configuration, including subject lines, audience selection/exclusions, and send date and time
  • Communicate inconsistencies back to appropriate resources for correction
  • Develop, maintain, and continuously improve campaign process and quality assurance documentation
  • Guide the customer as needed, providing input on strategy including product advisory support and enablement
  • Experience creating customized testing scenarios and processes
  • Strong knowledge of spreadsheet tools (Excel, Google Sheets, Quip Spreadsheets)
  • Knowledge of HTML, CSS, AMPscript, and email coding best practices
  • Knowledge of related testing tools such as Litmus and/or Email on Acid
  • Ability to work effectively within fast-paced teams and manage multiple collaboration channels, tools, and resources
  • Ability to organize and prioritize multiple projects and customer deadlines with minimal oversight
  • Ability to decipher digital assets and understand how components interrelate
  • Good understanding of the latest trends in process efficiencies and methodologies
  • Experience working in a customer-facing role.