Sales Support Specialist (Remote, Graveyard Shift)

Immediate opening for a full-time administration position within the Operations and Sales Department. Main duties are processing customer agreements, sales deals, organization, lead and general research, data entry, and following up with customers for missing information. This position is for someone who has exceptional verbal and writing skills and can multitask, has strong organizational skills, pays attention to detail, and works under minimal supervision. The ideal candidate will have a cheerful and clear English-speaking voice with minimal accent.

Responsibilities

  • Online prospecting and lead generation
  • Detailed data entry of agreements and deals
  • Detailed organization of files and documents
  • Sales introduction emails, demo, follow-up and tracking
  • Phone, chat, and email support for operator partners
  • Keep records of all conversations in our internal database
  • Create and maintain accurate records and reports
  • Support senior management with special projects
  • Work hours are weekdays from 7:00AM  to 4:00PM Pacific Standard Time.

Requirements

  • Excellent organizational skills
  • Excellent verbal and written communication skills
  • Strong sense of phone and email etiquette
  • Must be highly organized and detailed oriented
  • Must have at least one year of online prospecting and/or sales experience, preferably with a SaaS company
  • Stellar command of English verbally and writing
  • Minimal accent
  • Excellent troubleshooting, communication, and customer service skills.
  • Strong ability to effectively close deals.
  • Strong ability to resolve problems quickly.
  • Strong ability to perform well under pressure.
  • Self-motivated team player, able to set priorities and manage to deadlines
  • Flexible and adaptable to changing duties and responsibilities
  • Strong ability to multitask and prioritize
  • Can-do and cheerful attitude
  • Team player

Other Qualifications

  • Must have access to a reliable high-speed internet connection.
  • Must have a computer with the latest model (preferably Core i3 or higher) and at least 8GB RAM.
  • Must be available for scheduled and ad-hoc calls, meetings, and chats during regular weekday working hours.
  • Must have a quiet workspace that is free from noise and distractions.
  • Must have a noise-canceling headset that provides good audio quality for clear communication.

Benefits

  • Work from Home