Roadside vendor management

ROADWAY RESCUES LLC is a leading provider of roadside assistance services, and we are currently seeking a dedicated and experienced individual to join our team as a Roadside Vendor Manager. As the Roadside Vendor Manager, you will be responsible for managing our network of roadside vendors and ensuring the highest level of service is provided to our customers.

Responsibilities

• Identify, evaluate, and onboard new roadside vendors to expand our network and capabilities.
• Establish and maintain strong relationships with vendors, ensuring effective communication and collaboration.
• Negotiate contracts and pricing agreements with vendors.
• Maintain a database of roadside vendors, keeping track of their performance and key metrics.
• Monitor and evaluate vendor performance, implementing corrective actions when necessary.
• Ensure compliance with company and industry standards and regulations.
• Resolve any issues or disputes with vendors in a timely and satisfactory manner.
• Stay updated on industry trends and best practices in roadside assistance services.

Requirements

• Prior experience in vendor management, preferably in the roadside assistance or automotive industry.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills.
• Ability to evaluate and assess vendor performance and make data-driven decisions.
• Attention to detail and strong organizational skills.
• Knowledge of roadside assistance services and industry standards.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in using vendor management software or CRM systems.
• Ability to work independently and as part of a team.

Benefits

Competetive Salary, Remote Position, Schedule Flexibility