RN Program Manager – (Remote) – Must Reside within the State of New Hampshire

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Position Overview

Embark on a dynamic journey as our Program Manager, overseeing all program activities with a focus on delivering exceptional outcomes and upholding stringent contract compliance. Your role extends to fostering stellar client and customer relationships, setting a leadership standard through your own exemplary practices, and offering avenues for growth and mentorship to our team of skilled clinicians and administrative support staff. Join us in steering a course where excellence, integrity, and professional development converge seamlessly.

Job Responsibilities:

  • Supervise administrative assistants and lead a statewide team of RNs, collaborating closely with the RN Program Lead to ensure effective support.
  • Manage program metrics and daily operations, securing successful outcomes and maintaining contract compliance Assist in budget review and analysis to safeguard the financial success of the program.
  • Ensure all assessments are conducted promptly, adopting a person-centered approach for accuracy and quality outcomes for Medical Eligibility Assessments and Preadmission Screening and Resident Review (PASRR) assessments.
  • Evaluate and assess the appropriate level of care outcomes based on the patient’s physical, behavioral, and psychological functioning.
  • Maintain professional relationships with state clients, community providers, stakeholders, individuals, and families served.
  • Be available for face-to-face meetings and actively participate in quality assurance activities.
  • Lead and actively participate in staff meetings, conduct case consultations, peer reviews, internal auditing, and staff training.
  • Stay informed by reviewing current literature, regulations, and research related to long-term care, mental illness, medical conditions, intellectual and developmental disabilities, and geriatrics.
  • Provide supervision, oversight, feedback, and training for clinicians as needed to ensure all types of assessments are completed appropriately.
  • Provide training, technical assistance, and clinical support to staff, providers, and customers, including statewide training for nursing facility and hospital providers, state staff, and internal staff/RNs.
  • Demonstrate the ability to train and interact with various professionals as needed to support necessary workflows.
  • Interact effectively with healthcare professionals, patients and their families.
  • Please note that the list of accountabilities is not exhaustive and may be expanded to include other duties that management may deem necessary from time to time.

Required Qualifications, Skills, Knolwedge and Experience

  • Minimum of 3 years’ hands-on experience assessing individuals with medical conditions necessitating nursing facility services and/or specific levels of care. This includes expertise in addressing mental/psychiatric disorders, intricate differential diagnoses related to substance use, medical conditions, cognitive issues, and dementia.
  • Bachelor’s Degree in Nursing from an accredited University.
  • Active, unrestricted Registered Nurse license within the state of New Hampshire.
  • Working knowledge of Federal Regulation 42 CFR, Chapter 483.89, and Olmstead.
  • Knowledge of and experience with public mental health and medical programs.
  • Knowledge and comprehension of public sector services and supports.
  • Strong clinical assessment and critical thinking skills.
  • Familiarity with standards of practice related to the determination of Level of Care.
  • Understanding of psychiatric disorders as defined by the most current Diagnostic and Statistical Manual.
  • Understanding of standards of practice related to mental health, intellectual disabilities, geriatrics, and other conditions typically requiring long-term care placement.
  • Effective communication skills, both verbal and written, and the ability to facilitate the same in others.
  • Proficiency in Microsoft Office, Word, Outlook, Excel, PowerPoint, Teams, and adept utilize computer equipment, navigating internet, web-based software applications, internal database effectively for conducting work.
  • Attention to detail, strong organizational, effective prioritization, and timely execution of tasks, with the capability to guide others are essential.

Singularly Focused. Mission Driven.  

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.


The compensation for this role is $80,000 – $88,000. Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your searc

~ The Acentra Health Talent Acquisition Team