Rent Collection Coordinator

Rent Collection Coordinator

Job Type: Full Time

Schedule: Monday to Friday 9 AM to 6 PM PST with lunch break

Salary: $900-$1,200 USD per month

Qualifications:

● MUST have experience using APPFOLIO or YARDI VOYAGER

● Experience in rent collection or related roles

● Strong communication and problem-solving skills

● Proficiency in property management software and remote communication tools

● Ability to work independently and manage time effectively

Responsibilities:

● Track and monitor tenant rent payments, ensuring timely collection and accuracy.

● Communicate with tenants regarding rent due dates, late fees, and payment-related inquiries.

● Issue formal rent notices when necessary and handle tenant communication professionally.

● Maintain a meticulous rent collection ledger, recording all payment transactions and interactions.

● Ensure tenants’ adherence to lease agreement terms, documenting compliance actions in the ledger.

● Collaborate with property management to provide updates on rent payment status and address concerns.

● Reconcile rent payments with property management systems and maintain ledger accuracy.

● Process rent payments, update electronic payment systems, and confirm receipts in the ledger.

● Investigate and resolve payment discrepancies and disputes, recording resolutions in the ledger.

● Generate regular reports.

Benefits

  • 13th month bonus
  • 11 paid time off (including US Holidays)