Product Owner – Account Services

Come Make an Impact on Millions of Brazilians!

At RecargaPay, we’re on a mission to deliver the best payment experience for Brazilian consumers and small businesses — by building a powerful digital ecosystem where the banked and unbanked connect, and where consumers and merchants have a one-stop shop for all their financial needs.

We serve over 10 million users and process more than USD 4 billion annually. We’ve been profitable since 2022 and operate our own credit business. We are an AI-first, 100% remote team, scaling in the rapidly changing Brazilian financial market.

Our goal? Deliver the best payment experience in Brazil for people and small businesses alike.

We value autonomy, ownership, and a bias for action. We’re looking for people who are curious, hands-on, and driven by impact — who want to solve real problems, work with strong teams, and rethink what’s possible.

If you’re ready to do your best work, at scale, with purpose — this is your place.

We are looking for a Product Owner to lead the Account Services area, responsible for ensuring a secure, efficient, and seamless user account management experience. You will be at the heart of our platform’s digital identity, developing solutions that cover user registration, authentication, permissions, access security, and session management.

Responsibilities

• Define and evolve the product strategy for user account management (account creation, login, authentication, account recovery, etc.);
• Work with engineering, UX, and security teams to deliver scalable and user-centric solutions;
• Ensure the security, performance, and compliance of identity and authentication services;
• Collaborate with other product areas to deliver a consistent and integrated user experience;
• Monitor KPIs such as login success rate, account recovery rate, response time, and security incidents;
• Stay updated on market trends in digital identity, passwordless authentication, MFA, SSO, among others.

Requirements

• Minimum of 3 years’ experience as a Product Owner/Product Manager in products related to identity, authentication, or account management;
• Knowledge of user experience analytics tools (e.g., Amplitude, Google Analytics, Glassbox, Heap, etc.);
• Familiarity with concepts such as OAuth, OpenID Connect, MFA, SSO, session and profile management;
• User-centered mindset with the ability to balance security, performance, and user experience;
• Ability to work with technical teams and understand architecture and security implications;
• Clear communication, ownership, and data-driven strategic thinking;
• SQL proficiency for performing critical analyses and data gathering.

Nice to Have

• Experience working with Open Finance data sharing/receiving and consent management;
• Experience with identity providers (e.g., Auth0, Okta, Firebase Auth, etc.);
• Familiarity with data protection regulations (LGPD, GDPR);
• Knowledge of API security and modern secure development practices.

Benefits

• Competitive and market-aligned salary.
• Remote work — wherever you are, you’re part of the team!
• Home office allowance through a monthly deposit in the RecargaPay app.
• Health and dental plans with no co-pay.
• Life insurance.
• Flexible meal allowance (via Flash).
• TotalPass membership to take care of your health.
• Spanish or Portuguese classes.

Diversity & Inclusion at RecargaPay
At RecargaPay, you’ll have the freedom to be who you are because we believe that diverse perspectives and experiences make us more creative and stronger. Here, everyone is welcome to express themselves authentically. We value the richness of each journey and the multiple ways of seeing the world, without distinctions of gender, race, sexual orientation, age, religion, or any other characteristic that makes us unique.

About the use of your Data
By sharing your resume with us, you authorize the use of your data for analysis during the selection process and possibly for other opportunities within the RecargaPay group. You can request the update or deletion of your information at any time, in accordance with LGPD (General Data Protection Law).