Product Coordinator – Merchandise

Location: Twinkl HQ, Sheffield or Remote working

Annual Salary: £23,000-25,000

Contract: 37.5 hours

Line Manager: Calum Smith

Recruiter: Meikay Cheng

An exciting opportunity has arisen for a talented Merchandise Coordinator to join the Merchandise, Rewards & Incentives team here at Twinkl. As Merchandise Products Coordinator, you will be responsible for the successful delivery of product lines for Twinkl internationally. We are looking for a candidate who has excellent organisation and communication skills and is looking for a new challenge in overseeing the printing and distribution of Twinkl Products to subscribers, schools and individuals around the UK. 

You will have excellent stakeholder management skills with the confidence to negotiate with suppliers, ensuring that we receive the best products whilst increasing margins. You’ll have an in-depth understanding of the Twinkl customer pain points, Twinkl’s products, brand, and be able to adapt this to fit the needs of all customers, ensuring the messaging is relevant and appropriate. 

To be successful in the role you will need to have great communication, negotiation and time management skills.

This unique and varied role will give you the opportunity to play a key role in the delivery of outstanding teaching material to educators and parents all over the UK, helping to meet the needs of hundreds of thousands of children.

If you’re looking to be part of a high-performing and collaborative team, we’d love to hear from you!

Your weekly activity could include:

  • Working with Product Owners and key stakeholders.
  • Sorting addresses, ready to be sent to the supplier.
  • Contacting/liaising with suppliers.
  • Running product campaigns to expand reach.
  • Continuous look at improvement on the process and products.
  • Working with customer-facing teams to deal with enquiries.
  • Updating Comms where necessary.
  • Submitting design briefs.
  • You may be required to assist with other areas of the business outside of your role.

Requirements

To succeed in the role, you will:

  • Be able to spot and execute opportunities consistently – each and every day.
  • Love hard work – both the challenges and rewards.
  • Be a fantastic communicator who thrives when working in a close-knit team.
  • Have excellent spelling and grammar.
  • Be able to work under your own initiative with minimum supervision but also as part of a team.
  • Be organised and adaptive, able to work to tight deadlines and manage your time effectively.
  • Be able to build and maintain strong working relationships with stakeholders and suppliers in order to negotiate effectively.

In this role, you gain:

  • Experience working in a fast-paced environment.
  • Opportunities to show innovation.
  • Knowledge of the expansion of Twinkl from digital to physical.

Benefits

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

  • A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process
  • Diversity, inclusion and belonging – our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
  • From day 1 – Westfield Health, 29 annual leave days per year (pro-rata) plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home and Twinkl subscriptions.
  • After probation – company sick pay and cycle to work scheme
  • Long term service reward – Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.