Product Consultant

Product Consultant

6 Months Fixed Term Contract (FTC) – Possibility of extension.

Who are we and why do we do what we do?

We are a data and payments company on a mission! We’re a group of developers, financial experts, and optimists who share a vision for improving the financial wellness of people, their businesses, and their communities.

We started this company with the aim of changing how the industry used and viewed data. As architects of Open Banking, Open Finance, and Open Data, we strive to be a force for good — changing the status quo of how businesses interact with people.We strive to serve the whole population through every change in their finances.

We do this by powering businesses through our APIs and solutions as well as our own personal financial management app for consumers.

We can only do that by being an inclusive and diverse organization. We invest in our people, and enjoy an environment focused on innovation, collaboration and openness.

What do we offer?

We champion flexibility, and we trust and respect our employees to deliver results in a way that best suits them, working around their own lives and commitments.

We live and breathe a fantastic culture of remote working and you will perform your duties predominantly from your home. However, the heart of Moneyhub is in Bristol and from time to time you will be required to attend company meet ups

As well as a truly flexible approach, we also offer a fantastic range of benefits, including:

  • Remote working – with quarterly away days, regular team meeting and face to face client meetings as required
  • 10% contribution towards your Pension from your very first day with us;
  • 25 days of holiday (plus bank hols), rising to 30 days after two years;
  • Choose to take your entitlement to UK bank holidays at other times based on your own days of significance;
  • Private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
  • Six week Moneyhubber Family Pay when you become a new parent;
  • Permanent health insurance and life cover  – much greater than the industry standard (death in service);
  • Employee assistance programme;
  • Professional development support, with dedicated allowance of time and money;
  • Life event leave;
  • Cycle to work scheme;
  • EV Salary sacrifice scheme;
  • £750 towards professional memberships
  • Remote working benefits, including work from almost anywhere, access to co-working spaces and support for your home office set-up
  • High spec laptop
  • Holiday purchase and more

Requirements

Sounds great right? What will you be doing?

We will become a sales-oriented, subject matter expert in Moneyhub’s Open Banking, Open Finance and Open Data platform, products and features specific to the Personal Finance Tech line of business.

  • Supporting sales through solutions orientated consultation, to understand prospects and client challenges and opportunities, then tailor solutions that can help those firms respond to create sustainable value. The sectors include banks & building societies, pension providers, lenders, wealth managers, insurance, utilities and investments. 
  • Early stage ideation by helping clients shape our solutions so they can make the best use of the functionality available. Able to recommend product or business solutions.
  • Reporting to and working with the Propositions Director on collateral, proposals and materials that supports and demonstrates the value of Moneyhub solutions across different clients or sectors. 
  • Explore and understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition.
  • A conduit between product and sales, influencing the roadmap and championing new capabilities.
  • Working alongside technical experts to solve problems. Able to produce both sales and technical collateral, including documenting configuration requirements and associated technical solutions.
  • To constantly learn new technical skills and apply these to solve problems, tailoring the approach to match client’s needs and interests.

Desired Experience

  • Strong customer facing experience within a SaaS sales or technical environment, a software solutions provider or, in software implementation/ upgrade projects, ideally working in, or with clients in, the Financial Services sector.
  • Experience of driving client relationships through pre-sales and into delivery; helping the sales team to close deals.
  • A strong understanding of cloud software products, including areas of Single Sign On, and client branded solutions.
  • Ideally have experience in Open Banking, Open Finance or Open Data and the use of consent flows.
  • An understanding of how open data, APIs and technology can be used to create value for clients and consumers.
  • Experience working with or for regulated businesses and comfortable with compliance, particularly in Financial Services.
  • A strong understanding of the financial services industry and products.

Skills that underpin the role:

  • Good working knowledge of financial services products, operations and customer journeys (e.g. origination and servicing), regulation and industry best practice.
  • Business, analytical and technical skills to support our clients in delivering solutions that tackle real world problems and create value for the client and end-consumer alike.
  • A consultative approach to product and technology design. Able to deal with complex problems and suggest innovative solutions.
  • Comfortable building rapport and communicating with a range of audiences, including senior stakeholders.
  • Able to understand both business & technical needs and to explain how our technology works. A flair for tailoring and delivering product demonstrations to clients, both face to face or over video, to give them an insight into the product.
  • An ability to explain complex concepts while adapting to new information uncovered during client workshops.
  • A willingness to constantly learn new skills and keep abreast of advances in UK financial services, open banking and open data.