Nordic Speaking Customer Support for Food Delivery Service Department in Greece

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a Nordic Speaking Customer Support representative within the Food Delivery Service Department, based in Greece.

If you’re passionate about food and delivering excellent customer service, this role could be your ideal fit!

In this position, you will assist Nordic-speaking customers with their inquiries related to food delivery services. Your role will involve addressing questions, resolving issues, and providing top-notch support to ensure a seamless experience for our clients as they enjoy delicious meals at their convenience.

Join a team that values diverse perspectives and fosters a fun, energetic work environment while you assist customers in making the most of their food delivery experience. Embrace this opportunity in a vibrant culture while working in beautiful Greece!

Responsibilities

• Provide exceptional customer support in a Nordic language (Danish, Norwegian, Swedish, or Finnish) for food delivery inquiries
• Assist customers with order placement, modifications, and tracking
• Resolve issues and complaints with professionalism and courtesy
• Educate customers on delivery policies and service offerings
• Document customer interactions accurately for record-keeping
• Collaborate with team members to enhance service quality and efficiency
• Stay informed about food delivery trends and company promotions

Requirements

• Fluency in a Nordic language (Danish, Norwegian, Swedish, or Finnish) and English, both written and spoken
• Willingness to relocate to Greece – remote work only within Greece
• Experience in customer support or a similar role is an advantage
• Strong communication and interpersonal skills
• Detail-oriented with excellent problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Familiarity with food delivery platforms or logistics is a plus
• Passion for food and customer satisfaction
• Team-oriented with a proactive, positive attitude

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities