JobRack – Recruitment Partner

Hi, I’m Debra the Head of Recruitment here at JobRack and I am on a mission to build the most amazing recruitment team, consisting of market leading experts who pride themselves on offering a fantastic service to clients and candidates and want to play an integral part in a very successful team.

To introduce you to the business and roles, I have recorded a short video for you to take a look at.

There’s a lot of detail below for you to read –  if you don’t like all the details, then that’s totally OK, it just means this role is not for you!

If you take the time to apply then I will 100% read (and watch) every bit of your application. We’re not using AI to filter candidates, we’re real people looking for an amazing person to come join our team!Our website needs a little updating, particularly our about page, so here’s a bit about us.

JobRack helps business owners from all over the world hire quality remote team members from Eastern Europe and more recently South Africa.

We’re a fully-remote team with team members in London, Serbia, Bosnia & Herzegovina, North Macedonia, Bulgaria, Spain, and Columbia. We get to know each other, support each other, and all love helping our clients hire amazing team members.

Our clients work with us for three key reasons:

1. We give them access to high-quality talent that they couldn’t find themselves

2. We give them the help and support to hire successfully

3. We are so confident in our ability to deliver an amazing service, we offer a one year guarantee. 

What We Do

We’re a Bit Different From Other Recruitment Companies.

  • We help our clients hire real team members.
  • We offer serious remote jobs for serious remote workers.
  • We find people that our clients can trust and build their business around.

We guarantee our clients that we’ll find someone they’re ‘thrilled to hire’ — it is challenging, but we like it that way.

We’ve been helping people from Eastern Europe get great remote jobs since 2015, and we’ve recently added South Africa to the mix too.

We hire for all kinds of roles from software developers to marketing specialists, and operations managers to executive assistants, and many more.

Here are some links where you can get an idea of what we do and how we make our clients feel.

Happy Clients: 

Our core values:  

✅ We have clarity — we know where we are going and what’s expected of us

✅ We work with focused speed

✅ We are positive and professional

✅ We Wow our clients

✅ We constantly improve

✅ Above all, we are… Helpful and friendly

We practise what we preach, looking to achieve a good work-life balance and work only with awesome people who share our values and goals. 

If you want to work with awesome people with whom you can learn and grow, at the same time providing a stellar experience for the clients and candidates — JobRack may be the perfect place for you!Right now, we’re looking for an exceptional Recruitment Partner to play a crucial part in wow-ing our clients by recruiting great candidates and helping more business owners grow their teams and their businesses. As our company is growing quickly, you will have a chance to learn a lot and grow with us!

Key responsibilities:

Successfully recruiting high-quality technical and non-technical candidates for various roles efficiently and within the stated deadline.

Lead the client interactions throughout the end-end process to ensure they have a best in class experience.

Carry out engaging, high touch interviews to really get to know why candidates are a great fit for our clients.

Communicate and follow up with relevant candidates on a daily basis (scheduling interviews, sending over test tasks, following up on further clarifications on their applications, providing feedback on the status of the application and everything else needed for hiring purposes).

Develop shortlists of qualified candidates.

️ Take full ownership of the roles assigned to you and take responsibility for the strategy, performance, and delivery of the results.

Building rapport with business owners to obtain candid and valuable references.
Working Hours ⏰: Full time, and you’ll be expected to work Monday – Friday for 8 hours in the span of 8 AM — 8 PM CET (preferably 9 AM to 5 PM CET).

Requirements

To excel in this role, you need to have: 

✅ Extensive experience as a full-cycle recruiter/talent acquisition specialist.

✅ International recruitment experience either gained in house, RPO, or recruitment agency.

✅ Experience with conducting interviews of both technical and non-technical roles.

✅ Demonstrable experience of delighting clients through exceptional service.

✅ Experience with any ATS and candidate database.

No sales required! Our Recruitment Partners focus on doing what they do best — recruiting, you won’t need to find new clients or do sales calls.

Tools we use for management and communication:

✅ Monday.com.

✅ Slack.

✅ Google Drive.

✅ ATS — currently Workable.

As the Ideal Candidate, you should be:

✅ Someone proactive, with great communication skills and an outgoing personality. 

✅ Someone with an analytical mindset: you are not afraid of reading through clients’ requests and digging into candidates’ profiles, analysing and comparing thoroughly

✅ Someone with an improvement-focused mindset, taking initiative and making things better — focusing on the solution, not the problem. 

✅ Someone who wants to take ownership, with a ‘make-it-happen’ attitude

✅ Someone with a high sense of urgency, who will be happy to take on the challenge of meeting our most important recruiter KPIs: the quality of candidates, the quantity of candidates and speed of hire.

✅ Someone client-focused: they really understand they work for the client when sourcing/screening for a role.         

If on top of that, you will want to play an active part in the team then you’ll definitely fit in well with the rest of our team!

Benefits

We’re constantly working to improve our perks and benefits and actively work with our team to identify the things that really matter to them. This is what we offer just now, but if there’s something important to you that’s missing, then let’s chat about it. We have plans for other meaningful perks as we hit our near future goals.

What’s in it for you?

  • Competitive Salary: Earn a monthly salary of $2,000-$3,000 depending on experience and awesomeness (if you think you’re worth more then please apply and tell us why).*
  • Fully remote: Work from anywhere you prefer!
  • ⏰ Our core hours are European office hours with some flexibility.
  • PTO: 20 days of paid holiday and 5 days of paid sick leave per year.
  • Friendly team & team retreats.
  • Chance to grow as JobRack grows.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

As JobRack grows, so you will grow too, enabling you to develop your leadership, management, and skills and abilities.

When it comes to salary, there are significant opportunities for growth there too. We always want to pay well and reward our staff through competitive salaries, bonuses/profit share and other meaningful perks and benefits.

As you help us succeed as a business, you will be rewarded appropriately. We talk openly about salary and benefits, making sure we focus on all the aspects that make our team thrilled to be working at JobRack for the long term.

Our hiring process for this role

We’re looking for someone amazing. We’re going to invest a lot of time into this process, and we’ll expect you to want to do the same.

These are the stages you can expect in this hiring process (we may adjust as needed as we go through):

1 — Application form including Video 

2 — Initial interview with one of our current team members, Brani — Recruitment Partner 

3 — Short test project 

4 — Interview with me, Debra, Head of Recruitment 

5 — Chance to meet with Noel — Our CEO 

6 — Offer and referencing

We normally hire our team members as independent contractors, so the salary is a gross salary, and you would be responsible for your own tax affairs. If you are in the UK then we would employ you ‘normally’ with salary paid via PAYE.

Thank you for taking the time to consider this position. We look forward to hearing from you soon!

IMPORTANT NOTE — Please do not contact Noel directly about this role — please direct any questions to brani@jobrack.eu

To make sure you receive updates on your application, please add brani@jobrack.eu to your email address book.