IT Business Analyst

Posted 4 weeks ago

Infiterra helps IT Distributors and Managed Service Providers transform their subscription business through automation, unleashing their potential to grow. Serving 100+ customers across 75 countries, we simplify cloud service delivery. Recognized globally for innovation, we foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team.

Who Are You?

You’re a seasoned IT Business Analyst who excels at gathering and analyzing business requirements, prioritizing scenarios, and ensuring clear communication between scrum teams. You document functional and non-functional requirements, test cases, and user stories in Confluence while refining product flows to ensure a smooth lifecycle.

If you’re looking for continuous growth and a pathway to become a platform expert or Product Owner, we want to hear from you!

Requirements

Comprehend the underlying business factors and determine the priorities and significance of various scenarios.
Collect and record business requirements (our main tool is Jira and Confluence).
Analyze requirements to fit specifications – MVP is always in mind.
Define and maintain functional and non-functional requirements.
Develop User Story Maps, Epics, Stories, and test cases using Jira.
Serve as a bridge between technical and non-technical teams to convey requirements and facilitate the SDLC by managing dependencies, timelines, and blockers.
Work with engineers to prioritize tasks.
Improve and automate business processes through discovery, modeling, analysis, and optimization.
Design and implement test scenarios, ensuring that manual testing extends beyond UAT.
Engage in cross-functional projects.

Our ideal Candidate

At least 4 years of experience as a Business Analyst, Technical Business Analyst, or similar role.
Experience in software development projects (Agile, Scrum – You have an agile mindset.
Experience in gathering, analyzing, and documenting business and technical requirements.
Experience in documentation and analysis techniques beyond process flow diagrams and user stories.
Solid understanding of engineering principles along with commercial practices.
Strong problem-solving and analytical thinking – You have a solutions-oriented mindset.
Experience with business analysis tools: JIRA and Confluence.
Familiarity with RESTful APIs, JSON, XML, and system integrations.
Experience with ERPs, CRMs, or other software products (ideally with SaaS).
Proficient in documenting test processes and outcomes, as well as efficiently monitoring changes.
You are fluent in both Greek and English.
Bachelor’s/Master’s degree in Computer Science, Business Administration, or a related field.

Sounds like you?
It is a Win-Win

Benefits

A tech-passionate team with a friendly culture and international breed.
Remote-first & hybrid work.
Flexible working hours.
Work-from-anywhere scheme.
Health and life insurance plan.
Home office allowance.
Learning & development budget.
State-of-the-art workspaces for on-site collaboration.

If you feel you’re a great fit, please apply!
We’d love to hear from you!

All applications will be treated with confidentiality.
Please note that due to the large number of CVs received, only compatible candidates will be contacted for an interview.

As part of our dedication to the diversity of our workforce, Infiterra is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.