ISM Business Development Manager

HSO Success and Ambition

HSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.

HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.

The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Job Description

The ISM Business Development Manager is to help grow the Infrastructure, Security & Modern Workplace service line.

Key Responsibilities

As a Business Development Manager, you will:

·        Craft go-to-market messaging around ISM (Infrastructure, Security & Modern Workplace) and its technical capabilities, in collaboration with service line leadership and technical Solution Specialists

·        Create and maintain sales offers that articulate value to clients, explain technical and business approaches, providing material to HSO sellers, account managers and consultants to use during presales engagements

·        Manage the ISM sales pipeline (e.g., leads and opportunities in Dynamics 365 for Sales) through collaboration with service line leadership, HSO sellers, HSO industry leaders, and Microsoft sellers, including but not limited to:

o   Working with HSO marketing and sales team(s) to effectively manage and qualify leads

o   Nurture opportunities through the sales pipeline 

o   Close and obtain signed statements of work   

o   Manage pipeline admin and sales metrics for stakeholder reporting

·        Working with technical consultants to provide pre-sales support to HSO sellers and industry leads

o   Supporting sales discussions with clients via remote meetings or face-to-face engagements, where required 

o   Preparing and presenting sessions that tie client needs to ISM services

o   Receive and manage all inbound requests for technical pre-sales support (e.g., from HSO sellers or industry leaders), assigning consultants to provide technical pre-sales support on specific opportunities, and maintaining the overall technical pre-sales capacity and backlog.


Success Factors

You’ll be successful in this role if you have…

·        A strong sense of ownership, autonomy, and personal responsibility for your work 

·        The drive and self-sufficiency to work independently, translate high-level goals into action, own the success of your program of work, support and seek support from colleagues when needed

·        A passion for Microsoft cloud technologies including Power Platform, Azure, and Microsoft 365 

·        3+ years of business, technical, sales, and / or marketing experiencing in cloud technologies 

·        Strong client-facing skills, empathy, and ability to guide clients through challenging problems


Parking and close to Public transport at Office locations





Life Insurance

Tonic Wellbeing

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