Intake Specialist with Immigration Law Experience (Bilingual Spanish & English)

*THIS POSITION IS FOR ALL LATIN AMERICA*

We are seeking an Intake Specialist with expertise in immigration law to join our legal team.

The Intake Specialist will be responsible for managing the initial intake process for immigration cases, assessing client needs, gathering relevant information, and ensuring that all necessary documentation is completed accurately and efficiently.

Please be advised that excellent ENGLISH communication skills are required for this position.

Responsibilities:

• Communicate with potential clients via phone and email to generate leads.
• Conduct initial assessments to determine client eligibility.
• Gather and organize case documentation.
• Schedule and follow up on appointments.
• Assist in drafting and filing legal documents.
• Provide exceptional customer service to build trust and enhance the company’s reputation.

Requirements

• Excellent English communication skills both written and verbal.
• Bilingual in Spanish & English
• 2+ years of customer service experience with strong listening, empathy, and problem-solving skills.
• Detail-oriented and able to multitask effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Able to work remotely with reliable internet and suitable workspace.
• Experience in a legal setting is a plus.
• Personal Laptop or Desktop (8GB RAM, Core i5 or above) with at least 10 Mbps internet. 
• Available to work in US time zones.

Benefits

• Earn a salary rate of US $6 – $9 per hour for a full-time commitment of 40 hours per week.
• Work from Home, no commute!
• Healthcare
• Monthly $25 WIFI allowance
• Paid time off and sick leaves
• Attendance Bonus
• Retirement Plan
• Annual Appraisal and more!

Ready for this exciting journey? Apply now!