Intake Specialist (Bilingual Spanish & English)

  • Anywhere

*THIS POSITION IS FOR ALL LATIN AMERICA*

Please be advised that excellent ENGLISH communication skills are required for this position.

Passionate about helping others and skilled in legal matters? Join us as a Legal Intake Specialist! You’ll be the first point of contact, collecting case information, preparing documents, and delivering excellent service. Strong English communication skills are essential.

Responsibilities

  • Communicate with potential clients via phone and email to generate leads.
  • Conduct initial assessments to determine client eligibility.
  • Gather and organize case documentation.
  • Schedule and follow up on appointments.
  • Assist in drafting and filing legal documents.
  • Provide exceptional customer service to build trust and enhance the company’s reputation.

Requirements

  • Excellent English communication skills both written and verbal.
  • Bilingual in Spanish & English
  • 2+ years of customer service experience with strong listening, empathy, and problem-solving skills.
  • Detail-oriented and able to multitask effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Able to work remotely with reliable internet and suitable workspace.
  • Experience in a legal setting is a plus.
  • Personal Laptop or Desktop (8GB RAM, Core i5 or above) with at least 10 Mbps internet. 
  • Available to work in US time zones.

Benefits

  • Earn a salary rate of US $5 – $9 per hour for a full-time commitment of 40 hours per week.
  • Work from Home, no commute!
  • Healthcare
  • Monthly $25 WIFI allowance
  • Paid time off and sick leaves
  • Attendance Bonus
  • Retirement Plan
  • Annual Appraisal and more!

Ready for this exciting journey? Apply now!