Intake Specialist (Bilingual Spanish & English)
*THIS POSITION IS FOR ALL LATIN AMERICA*
Please be advised that excellent ENGLISH communication skills are required for this position.
Passionate about helping others and skilled in legal matters? Join us as a Legal Intake Specialist! You’ll be the first point of contact, collecting case information, preparing documents, and delivering excellent service. Strong English communication skills are essential.
Responsibilities
- Communicate with potential clients via phone and email to generate leads.
- Conduct initial assessments to determine client eligibility.
- Gather and organize case documentation.
- Schedule and follow up on appointments.
- Assist in drafting and filing legal documents.
- Provide exceptional customer service to build trust and enhance the company’s reputation.
Requirements
- Excellent English communication skills both written and verbal.
- Bilingual in Spanish & English
- 2+ years of customer service experience with strong listening, empathy, and problem-solving skills.
- Detail-oriented and able to multitask effectively.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Able to work remotely with reliable internet and suitable workspace.
- Experience in a legal setting is a plus.
- Personal Laptop or Desktop (8GB RAM, Core i5 or above) with at least 10 Mbps internet.
- Available to work in US time zones.
Benefits
- Earn a salary rate of US $5 – $9 per hour for a full-time commitment of 40 hours per week.
- Work from Home, no commute!
- Healthcare
- Monthly $25 WIFI allowance
- Paid time off and sick leaves
- Attendance Bonus
- Retirement Plan
- Annual Appraisal and more!
Ready for this exciting journey? Apply now!