Implementation Specialist (Remote – US)

Posted 2 weeks ago

This position is posted by Jobgether on behalf of Lone Wolf Technologies. We are currently looking for an Implementation Specialist, Upgrades in the United States.

This role offers the chance to be a key player in guiding clients through seamless transitions from legacy systems to a modern SaaS platform. As an Implementation Specialist, you will manage migration projects from planning through execution, ensuring high client satisfaction and business continuity. You’ll collaborate cross-functionally with product, support, and engineering teams to optimize the upgrade experience. If you’re passionate about client success, process improvement, and working in a dynamic tech environment, this is a great opportunity to grow.

Accountabilities:

Develop and manage detailed project plans to guide clients through software migration from legacy systems.
Coordinate with internal teams to ensure on-time delivery of upgrade projects across the platform.
Leverage technical knowledge to resolve migration-related issues and continuously enhance implementation processes.
Track project timelines and budgets, identifying and escalating potential risks proactively.
Participate in testing strategies including user acceptance and regression testing, ensuring smooth transitions.
Support colleagues through cross-training and troubleshooting assistance.
Gather client feedback to refine processes and improve the customer experience throughout the upgrade journey.
Assist leadership with operational planning and migration process improvements.

Requirements

Associate’s or Bachelor’s degree in IT, Computer Science, Business, or equivalent field.
1–3 years of experience in client services, software implementation, project management, training, or consulting.
Technical background in system administration, database management, or software support.
Excellent written and verbal communication skills with strong stakeholder management abilities.
Ability to manage multiple priorities and work independently with attention to detail.
Familiarity with change management and data validation practices.
Experience with accounting or bookkeeping principles is a plus.
Previous exposure to the real estate software industry is a strong asset.

Benefits

Fully remote work setup (within the United States).
Inclusive and collaborative work culture.
Growth opportunities within a fast-paced SaaS environment.
Competitive compensation package.
Health, dental, and vision coverage.
Generous PTO and company holidays.
Professional development and training resources.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
It compares your profile to the job’s core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. Final decisions and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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