HSO International – Microsoft D365 Project Manager

Work across the globe

The business

Founded in 1989, HSO specialises in implementing, integrating, optimising and maintaining enterprise solutions based on Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics CRM and Microsoft Office 365 with a focus on multinational enterprises in industries such as Distribution, Retail, Manufacturing and Services (Construction, O&G, Professional Services, Field Service, Equipment Rental).

Leading Microsoft Partner

HSO belongs to the elite Microsoft Dynamics Inner Circle, restricted to the top 1% of all Microsoft partners worldwide, and has delivered successful implementations in almost every country. Today the business employs c. 1.000 professionals and maintains a worldwide presence in Europe, North America and Asia.

HSO International

In response to the need for multinational customers to ensure control and consistency in the rollout of their projects, HSO has established an international business unit – HSO International – a team of 200+ which acts as a link between the local HSO country offices, the HSO Alliance partners and customers to minimise risk and to ensure an efficient and consistent approach to international projects. (N.B. HSO uses its Excellerate methodology in combination with its Gartner-recommended Kernel-Rollout approach to ensure that simultaneous multi-country projects can be managed with minimal risk, increased efficiency, and predictable results).

Reason for vacancy

As the digital transformation revolution gathers pace, there is a growing need to provide our customers with capabilities beyond the knowledge of ERP and its traditional implementation approach.

Who should apply for this role?

Only candidates with 4 + years of hands-on software implementation experience with Microsoft ERP Solutions.

Job Purpose

Responsible for the successful delivery of projects, ensuring:

  • A quality delivery across all customer engagements
  • Achievement of profitable services performance
  • High customer satisfaction levels on implementation
  • Achievement of crucial project objectives
  • Motivation of individual members of the project delivery team
  • Lead the planning and implementation of projects
  • Facilitate the definition of project scope, risks, goals and deliverables
  • Define project tasks and resource requirements
  • Develop full-scale project plans
  • Assemble and coordinate project staff
  • Manage project budget
  • Manage project resource allocation
  • Track project deliverables and issues using appropriate tools
  • Provide direction and support to the project team
  • Quality assurance
  • Constantly monitor and report on the progress of the projects to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Implement and manage project changes and interventions to achieve project outputs
  • Project evaluations and assessment of the result
  • Ensure HSO Project Methodology is fully documented, used in all relevant pieces of work and understood and used by all the Consultants on the project


Key Competencies

  • Commercial and budget awareness
  • Client facing
  • Critical thinking and problem-solving skills
  • Planning and organising
  • Decision-making
  • Influencing and leading
  • Delegation
  • Teamwork
  • Negotiation
  • Conflict Management
  • Flexibility


  • 4+ years of hands-on software implementation experience with Microsoft ERP Solutions
  • A deep understanding of ERP software implementation project life cycles and methodologies
  • Extensive track record of delivering complex, large-scale projects on time and on budget
  • Educated to degree level, preferably in an IT-related field and business


  • Formal Project Management training (such as PMP, Prince2)
  • Management of at least two entire lifecycle Microsoft Dynamics D365 F&O implementation projects
  • 3 + years of hands-on experience with Microsoft Dynamics D365 F&O
  • Exposure to Microsoft Dynamics D365 F&O
  • Retail/distribution/manufacturing background
  • Experience with projects of more than 1000-man days
  • Multi-phased methodology



Home-based / office with occasional/frequent travel to customer site and HSO International office in Amsterdam

The ideal candidate will be in Europe in the GMT zone.

Leading Microsoft Partner

You work with Microsoft’s Azure cloud platform, Dynamics 365 and our unique, industry-specific solutions to develop the best strategy for a digital transformation and design, implement and manage innovative cloud solutions for our customers. With 200+ colleagues at HSO International, you are a point of contact for companies that understand the big picture and oversee cross-border implementation issues. You follow the HSO Excellerate methodology to execute projects predictably, delivering high-quality results most efficiently.

Development and growth

You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents and ambitions.

Fun and success

You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure!

A good reward

You receive an excellent salary (fixed and variable) and good benefits, such as a leased car, laptop and mobile phone.

Freedom and responsibility

You get a lot of freedom and flexibility to organise your workdays, especially to shape your career.