Head of People

We are seeking an experienced Head of People to lead and strengthen both Human Resources and Talent Acquisition Teams within a growing staffing and talent solutions environment. This strategic leadership role oversees the complete talent lifecycle, drives operational excellence, develops high-performing teams, and uses data-driven insights to support long-term business goals.

Duties / Task to perform

• Lead and mentor Talent Acquisition and HR teams, providing structure, guidance, and effective delegation.
• Oversee recruitment operations, including candidate pipeline management, shortlist reviews, sourcing strategy, and process optimization.
• Ensure a seamless talent lifecycle from candidate attraction and onboarding through ongoing freelancer or employee engagement.
• Develop strategies for conflict resolution, employee relations, and stakeholder support to maintain strong client and workforce relationships.
• Design and implement organizational well-being, retention, engagement, and professional development initiatives.
• Establish, track, and improve HR and recruitment KPIs, metrics, and reporting processes.
• Lead workforce planning, growth projections, and strategic people initiatives aligned with organizational objectives.
• Drive data quality and analytics projects to improve reporting accuracy and decision-making.
• Present performance reports, achievements, and strategic recommendations to executive leadership.
• Foster collaboration, accountability, and continuous improvement across the People function.

Requirements

• Proven experience leading and managing multidisciplinary HR and Talent Acquisition teams.
• Background in staffing agencies, recruitment firms, staff augmentation, or similar talent-focused industries.
• Strong leadership, delegation, coaching, and team development skills.
• Advanced experience with LinkedIn Recruiter, talent sourcing strategies, and Boolean search techniques.
• Hands-on knowledge of HR operations, employee relations, organizational development, and conflict resolution.
• Strong analytical mindset with experience managing KPIs, workforce metrics, reporting, and forecasting.
• Excellent stakeholder management and executive-level communication skills.
• Experience designing well-being, training, retention, and professional development programs.
• Advanced English proficiency (C1 level or higher).
• Ability to balance strategic planning with operational execution.

Schedule & availability: Monday through Friday, 8:00AM to 5:00PM EST

For candidates located in Maracaibo, Venezuela, during the first three months, you will need to work on-site at the Valle Frío office. After this period, your schedule will transition to a hybrid model, with two days in the office and three days working remotely each week.

Benefits

• Fully remote work environment
• Stable, long-term collaboration
• Clear scope of responsibilities and structured workflows
• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth

Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

You will be part of the client’s team.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

KPIs and goals matter.

Your performance will be measured to ensure alignment with client expectations and project objectives.

‍ Training may be required.

You might need to complete training to fully understand your role, tools, and client processes.

Commitment and responsibility are essential.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

Ready to grow your career with us?

Apply only if you are ready to commit, learn, and take ownership of your role.