Head of Clinical Care – Remote

We are seeking an experienced and compassionate Head of Care to spearhead our revolutionary clinical care platform, delivering top-tier, person-centered services. As the driving force behind our care initiatives, you’ll assume a central role in establishing and championing standards of excellence in an often-overlooked domain of women’s health. The ideal candidate will boast a robust clinical healthcare background, a dedicated commitment to enhancing individual well-being, a passion for research and advocacy, and the innate ability to inspire and lead innovative care initiatives. 

If you’re ready to be part of a dynamic startup that’s changing the game in healthcare and excited to spearhead new frontiers in women’s health, we want to hear from you. Join us in our mission to close the gender health gap and be a part of something extraordinary at Juno.

Your mission:

  1. Coaching:
    1. Provide health coaching services to our customers to best enable them to advocate for themselves and work through their health goals. 
    2. Collaborate with our operations and product team to standardize and scale Juno’s health coaching services. 
  2. Research and Protocol Development:
    1. Interpret research findings and collaborate with the care team to set treatment guidelines that align with the latest advancements in the field.
    2. Conduct research to continually improve Juno’s ability to provide the highest level of care possible in women’s health. 
  3. Content Creation:
    1. Generate informative and engaging content, including customer-facing and provider-facing material, white papers and scientific papers, to contribute to the knowledge base of the team, the wider healthcare community and our customer base.
    2. Work with our marketing team to effectively disseminate quality content.
  4. Community & Thought Leadership:
    1. Cultivate our community with our customers, providers and external stakeholders.
    2. Become a thought leader in women’s health within the organization and the broader healthcare community.
    3. Share insights, innovations, and advancements in women’s health through public speaking engagements, webinars, and other platforms.
    4. Serve as the representative of Juno in various settings, including conferences, pop-ups, and road shows.

Requirements

  1. MBBS degree, M.D. degree or equivalent with at least 4 years experience as a qualified Medical Doctor or equivalent
  2. Strong knowledge of care standards, regulations, and industry best practices
  3. Ability to conduct research and synthesize existing scientific research
  4. Personable and proficient in both written and verbal communication for both scientific and lay audiences
  5. Excellent interpersonal and problem-solving skills
  6. Empathy, compassion, and a commitment to promoting the well-being of all our customers

Nice to have:

  1. Training in one of the following specialties: gynaecology, infectious disease, medical microbiology or sexual health.
  2. Certification in both the UK and US 
  3. Right to work in the UK and the US

Benefits

  • £75,000 for UK based candidates plus benefits.
  • Exciting, high-growth environment with endless opportunities for career development.
  • A chance to work with a passionate team dedicated to making a difference in healthcare.
  • The opportunity to shape the future of women’s health

Logistics

  • Time commitment: full-time, 40 hours per week during our regular office hours (Monday – Friday, 9 am – 6:30 pm) but times may vary per team 
  • Location: Remote or London based with some travel to the US and in particular the San Francisco Bay Area
  • Start date: February 2024

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering more inclusive communities within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.