German Speaking Customer Support for Online Auction & Bidding Platform in Greece
Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a German Speaking Customer Support representative for an innovative online auction and bidding platform located in Greece. If you have a passion for helping customers and enthusiasm for online platforms, this role may be the perfect fit!
As a Customer Support representative, you will assist German-speaking clients with inquiries regarding auction procedures, bidding issues, and account management. Your ability to communicate effectively and provide top-notch service will be key in enhancing the user experience on the platform.
Join a vibrant team in a rapidly growing industry while enjoying the rich culture and stunning landscapes that Greece has to offer. Be part of a company that values innovation, customer satisfaction, and personal development!
Responsibilities
- Deliver exceptional customer support in German for online auction inquiries
- Assist clients with bidding processes and account-related questions
- Troubleshoot and resolve issues efficiently
- Provide guidance on platform features and functionality
- Maintain accurate records of customer interactions
- Collaborate with other departments to enhance overall customer satisfaction
- Stay informed on industry trends and platform updates
Requirements
- Fluency in German and English, both written and spoken
- Willingness to relocate to Greece – remote work only within Greece
- Strong communication and interpersonal skills
- Excellent problem-solving abilities with attention to detail
- Ability to work well under pressure in a fast-paced environment
- Familiarity with online platforms and auction processes is a plus
- Customer-focused mindset with a genuine desire to help others
- Willingness to relocate or live in Greece
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
- Free Greek Lessons, Engagement Activities