German Speaking Customer Support for Mobile Banking Service Department in Greece
Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a German Speaking Customer Support representative in the Mobile Banking Service Department, located in Greece.
This role is perfect for individuals looking to make a significant impact in the fast-evolving banking sector while enjoying the warm climate and culture of Greece!
As a key member of the Mobile Banking Service team, you will assist German-speaking customers with their inquiries regarding mobile banking services, ensuring they receive top-notch support. Your expertise will help clients navigate their banking needs while utilizing state-of-the-art mobile technology.
If you are passionate about customer service and have an interest in financial technology, join us and contribute to a positive customer experience in a dynamic environment!
Responsibilities
- Provide exemplary customer support in German for mobile banking inquiries
- Assist customers with app functionality, transactions, and account management
- Troubleshoot and resolve customer issues with professionalism
- Keep accurate records of customer interactions and resolutions
- Collaborate with technical teams to ensure prompt issue resolution
- Stay informed about new features and updates in mobile banking services
Requirements
- Fluency in German and English, both written and spoken
- Willingness to relocate to Greece – remote work only within Greece
- Strong communication and interpersonal skills
- Detail-oriented with problem-solving skills
- Interest or experience in mobile banking or financial technology is a plus
- Able to work effectively in a team and independently
- Positive attitude and commitment to customer satisfaction
- Willingness to relocate or live in Greece
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
- Free Greek Lessons, Engagement Activities