Gambling L&D Team Leader (Russian speaker)

Posted 4 months ago

Mira Search is a recruitment agency that hires employees on behalf of our client, an international IT holding company. The company specializes in the development and implementation of cutting-edge technologies, B2B solutions, and innovative products for the iGaming industry.

Currently, our clients are looking for a Team Leader for business trainers (8-10 people) for an online casino product.

Job Description:

Improvement and development of negotiation and sales skills for trainers (retail, call centers, sales);
Evaluation of team performance results;
Monitoring the delivery and development of online training sessions by product trainers;
Participation in projects related to customer orientation;
Sharing best practices with other business departments in different countries;
Support, coordination of the training team, and creating conditions for their effective work;
Completing reporting files and communication with responsible stakeholders.

Requirements

Ability to handle high process loads and quickly respond to changes;
Experience in online casinos and understanding of how the iGaming business works;
At least 3 years of experience in L&D (creating and conducting training sessions and online courses);
Experience in HR is a plus;
Russian language-native, English-B2+;

Skill in building processes from scratch in a matrix management system.

Benefits

Fully remote position with a stable fixed salary;
B2B contract with no employer dependency;
Work and training with already qualified specialists in a matrix management system;
European working time zone;
Training period fully covered by the employer.