French Speaking Client Support Representative – Remote in Greece
Patrique Mercier Recruitment is thrilled to announce an exceptional opportunity for a French Speaking Client Support Representative to work remotely from Greece. This role allows you to provide outstanding customer support from the comfort of your home while being part of a dynamic team dedicated to delivering excellent service. As a representative, you will assist French-speaking clients with various inquiries, manage support tickets, and ensure they have a seamless experience with our products and services. If you are passionate about helping others and fluent in French, we would love to have you on board!
Responsibilities
- Provide exceptional client support via phone, email, and chat in French.
- Address customer inquiries and technical issues with professionalism and efficiency.
- Document customer interactions accurately and maintain updated records in the support system.
- Guide clients through our products and services, ensuring they understand their functionalities.
- Collaborate with team members to enhance service delivery and resolve complex issues.
- Stay informed about our offerings and provide feedback for continuous improvement.
Requirements
- Fluency in French (both spoken and written) is essential.
- Strong communication and customer service skills.
- Previous experience in customer support or a similar role is preferred.
- Excellent problem-solving abilities and a customer-centric approach.
- Ability to work independently in a remote environment.
- Familiarity with customer support tools and software is a plus.
- Proactive attitude and a passion for helping customers succeed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training