ECM Pre- and Post-sales Technical Consultant
We are currently seeking an ECM Pre- and Post-sales Technical Consultant to join our dynamic team at AmeXio and contribute to our continued success and growth. In this multifaceted role, you will play a crucial part in both pre-sales and post-sales activities, providing technical expertise and support throughout the entire customer lifecycle.
In this role, you’ll be responsible for…
- Engaging with potential clients to understand their ECM needs and requirements.
- Collaborating with the sales team to develop compelling proposals and demonstrations that showcase the value of our ECM solutions.
- Conducting technical presentations and product demonstrations to prospects, highlighting key features and benefits.
- Assisting in the customization and configuration of ECM solutions to meet client specifications.
- Providing ongoing technical support and guidance to clients post-sale, ensuring successful implementation and adoption of our solutions.
- Identifying opportunities for up-selling and cross-selling additional products or services.
- Building and maintaining strong relationships with clients, acting as a trusted advisor on all technical matters related to ECM.
Requirements
For this role, you bring…
- Proficiency in ECM technologies such as IBM FileNet, OpenText Content Suite, or Microsoft SharePoint.
- Demonstrated experience in pre-sales and/or post-sales technical consulting roles.
- Strong understanding of software sales processes and techniques.
- Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
- Ability to work independently and collaboratively within a team environment.
- Ideally based in the US.
Benefits
For this role, we offer you…
- A stimulating and supportive work environment where your contributions are valued.
- Competitive compensation package and comprehensive benefits.
- Flexible work arrangements, allowing you to work remotely or in our office as needed.
- Opportunities for professional development and career advancement.
- A diverse and inclusive team of talented individuals to collaborate with.
- Ongoing training and learning opportunities to enhance your skills and expertise.
- 401(k) retirement plan
- Comprehensive health insurance coverage.