ECM Pre- and Post-sales Technical Consultant

We are currently seeking an ECM Pre- and Post-sales Technical Consultant to join our dynamic team at AmeXio and contribute to our continued success and growth. In this multifaceted role, you will play a crucial part in both pre-sales and post-sales activities, providing technical expertise and support throughout the entire customer lifecycle.

In this role, you’ll be responsible for…

  • Engaging with potential clients to understand their ECM needs and requirements.
  • Collaborating with the sales team to develop compelling proposals and demonstrations that showcase the value of our ECM solutions.
  • Conducting technical presentations and product demonstrations to prospects, highlighting key features and benefits.
  • Assisting in the customization and configuration of ECM solutions to meet client specifications.
  • Providing ongoing technical support and guidance to clients post-sale, ensuring successful implementation and adoption of our solutions.
  • Identifying opportunities for up-selling and cross-selling additional products or services.
  • Building and maintaining strong relationships with clients, acting as a trusted advisor on all technical matters related to ECM.

Requirements

For this role, you bring…

  • Proficiency in ECM technologies such as IBM FileNet, OpenText Content Suite, or Microsoft SharePoint.
  • Demonstrated experience in pre-sales and/or post-sales technical consulting roles.
  • Strong understanding of software sales processes and techniques.
  • Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
  • Ability to work independently and collaboratively within a team environment.
  • Ideally based in the US.

Benefits

For this role, we offer you…

  • A stimulating and supportive work environment where your contributions are valued.
  • Competitive compensation package and comprehensive benefits.
  • Flexible work arrangements, allowing you to work remotely or in our office as needed.
  • Opportunities for professional development and career advancement.
  • A diverse and inclusive team of talented individuals to collaborate with.
  • Ongoing training and learning opportunities to enhance your skills and expertise.
  • 401(k) retirement plan
  • Comprehensive health insurance coverage.