Dutch Speaking Customer Service Expert For Bofrost – Remote In Greece
Patrique Mercier Recruitment is thrilled to announce a position for a Dutch Speaking Customer Service Expert for Bofrost, offering a remote work opportunity based in Greece. In this role, you will provide exceptional service to our Dutch-speaking customers, ensuring their inquiries and needs are addressed efficiently. If you are a dedicated professional with a passion for customer care and enjoy working remotely, we want you to join our team!
Responsibilities
- Provide professional and friendly customer service to Dutch-speaking clients via phone, email, and chat.
- Address customer inquiries, resolve complaints, and ensure satisfaction with Bofrost products.
- Deliver accurate information about products and services, assisting customers in making informed choices.
- Maintain thorough documentation of customer interactions in our CRM system for record-keeping.
- Work collaboratively with team members to enhance service delivery and customer experience.
- Collect feedback from customers to report on service quality and suggest improvements.
Requirements
- Fluency in Dutch and English is essential; knowledge of additional languages is a plus.
- Experience in customer service or a related role is strongly preferred.
- Outstanding communication skills with a focus on delivering excellent customer care.
- Strong problem-solving skills and a proactive approach to customer support.
- Familiarity with CRM systems and common office applications.
- Ability to work independently in a remote setting while collaborating effectively with a team.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- And more….