Dutch Speaking Customer Care for Online Retail Department
Patrique Mercier Recruitment is excited to offer an entry-level position as a Dutch Speaking Customer Care representative for our Online Retail Department located in Greece with free relocation!
This opportunity is perfect for those who possess strong communication skills and a passion for providing exceptional customer service!
In this role, you will be the first point of contact for our Dutch-speaking customers, assisting them with inquiries related to online retail products and services. Your primary responsibilities will include addressing customer questions, resolving issues, and ensuring a smooth and enjoyable shopping experience.
Join our team and contribute to a positive customer experience while kick-starting your career in a supportive environment!
Responsibilities
- Provide outstanding customer service to Dutch-speaking clients via phone, email, and chat
- Assist customers with inquiries about products, orders, and other retail-related issues
- Resolve customer complaints and offer effective solutions
- Document customer interactions and maintain detailed records
- Collaborate with team members to enhance overall service delivery
- Engage in training sessions to build your product knowledge and service skills
- Stay informed about the latest company products and promotions
Requirements
- Fluency in Dutch and English, both written and spoken
- Willingness to relocate to Greece – remote work only within Greece
- No prior experience required; recent graduates are encouraged to apply
- Strong communication and interpersonal skills
- Desire to provide excellent customer service underpinned by a positive attitude
- Willingness to learn and grow in a dynamic environment
- Basic computer proficiency and familiarity with customer support software is a plus
- Ability to work effectively both independently and as part of a team
- Open to exploring a career in the online retail sector
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
- Free Greek Lessons, Engagement Activities