Dutch Speaking Agent For Proximus – Work From Home In Greece – 1766 Per Month
Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Agent for Proximus, with the attractive benefit of working from home in Greece. Offering a competitive salary of €1766 per month, this role is perfect for those who are passionate about customer service and telecommunications. You will be responsible for providing top-notch support to Dutch-speaking customers, assisting them with inquiries related to their services, resolving issues, and ensuring a seamless experience. If you’re dedicated to delivering exceptional service and have a strong command of the Dutch language, we’d love to hear from you!
Responsibilities
- Deliver high-quality customer support to Dutch-speaking clients through various communication channels (phone, email, chat).
- Address customer inquiries regarding Proximus services, billing, and technical support in an efficient manner.
- Accurately document customer interactions in the CRM system for effective tracking and follow-up.
- Collaborate with the Proximus team to resolve customer issues promptly and effectively.
- Stay updated on Proximus services, promotions, and technological trends to assist customers better.
- Establish and maintain strong customer relationships by providing personalized service and support.
Requirements
- Fluency in Dutch and English; knowledge of additional languages is a plus.
- Previous experience in customer service, preferably within the telecommunications sector.
- Exceptional communication skills and a strong ability to listen and empathize with customers.
- Proficiency in using CRM software and standard office applications is preferred.
- Ability to work both independently in a home environment and as part of a remote team.
- A commitment to customer satisfaction and a proactive approach to solving problems.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )