Digital Account Manager

Position: Digital Account Manager (Client Success/Social Media Hybrid Role)

Industry: Growth Consulting for Fintech, Digital Asset, Gaming, and iGaming Companies

Location: Global (Remote)

Compensation: $1,500 – $3,000 USD/mo – potential for growth within the company

Company Overview: Scrypt is at the forefront of growth consulting and marketing, primarily serving internationally-located fintech, digital asset, gaming, and iGaming companies that are focused on acquiring real user numbers and generating bottom-line revenue. We are NOT here to promote scam tokens, no memecoins, and NFT collections that want social followers and awareness. We research, design, implement, and fine-tune go-to-market strategies for these companies through paid media and strategic initiatives. Our clients deeply depend upon us to deliver.

Our mission is clear: To partner with industry-leading brands to catalyse the expansion of each industry that we operate in, with the ambition of emerging as the premier consulting authority in these thriving sectors. With our roots in London, United Kingdom, our reach is global, made possible by our talented remote international team.

What It’s Like Working At Scrypt: We’re growth-oriented, entrepreneurial, and ambitious, and we will support you in exceeding your goals. You will be surrounded by exceptionally talented, driven people who are in pursuit of excellence. We see the relationship with our team members and clients like a partnership. By working together, you will experience your standards, expectations, and confidence take a quantum leap forward. So don’t see this as just a job, because we don’t see you as just an employee—see this as an opportunity to create a new and better life.

Role Competencies:

– Client-Centric Mindset

– High Attention to Detail

– Strong Organisational Skills

– Excellent Communication and Interpersonal Abilities

– Proactive and Solution-Oriented

– Social Media Savvy

– Dependable and Responsive

Key Responsibilities:

– Client Onboarding: Set up client communication channels and facilitate a smooth onboarding process, ensuring all client needs and expectations are met from day one.

– Reporting: Prepare and deliver comprehensive reports, including post-onboarding updates, competitor analysis, and weekly performance reports, providing clients with actionable insights and recommendations.

– Client Support: Act as the primary point of contact for clients, assisting with any general requests, checking in on outstanding tasks, and ensuring their needs are met promptly.

– Day-to-Day Task Management: Provide an extra pair of hands to assist with day-to-day operations, ensuring the seamless execution of tasks and projects.

– Social Media Management: Create and implement social media strategies across multiple channels for our clients, driving engagement and growth tailored to their specific audiences and goals.

Qualifications:

– Proven experience in a client-facing role, ideally as an Account Manager, Virtual Assistant, or Social Media Manager.

– Strong organisational and multitasking abilities, with a focus on client satisfaction and project delivery.

– Demonstrated experience in creating and managing social media campaigns across various platforms.

– Excellent communication skills, both written and verbal, with a talent for building strong client relationships.

– Ability to analyse and interpret data to create insightful reports that guide client strategies.

– Proactive problem-solving skills, with the ability to anticipate client needs and deliver solutions quickly.

Technical Knowledge and Background:

– Familiarity with social media management tools and analytics platforms.

– Experience with creating reports and managing tasks using project management tools.

– Strong understanding of the fintech, digital asset, gaming, and iGaming industries is a bonus.

Reporting Structure:

– Report directly to the Operations Manager or Founder/CEO (We’re not big on titles)

Why You Should Apply:

– Why Join the Navy, when you can be a Pirate? – Steve Jobs

You should apply if you thrive in dynamic, fast-paced environments and want to work with ambitious peers who demand high performance and compensate accordingly.

You should apply if you want to be a part of a startup that challenges you, offers broad exposure to various industries, and values your input.

You should apply if you seek a role where your voice is not only heard but relied upon.

Simply put, you are building a company, not just working at one.