Czech Speaking Reservations Agent For Online Travel Agency – Remote In Greece
Join Mercier Consultancy as a Czech Speaking Reservations Agent for our Online Travel Agency, with the flexibility of remote work from beautiful Greece! In this role, you’ll be the first point of contact for our Czech-speaking customers, assisting them with their travel inquiries and reservations. This is an exciting opportunity to work in a vibrant industry from the comfort of your home while enjoying the stunning lifestyle Greece has to offer.
Responsibilities
- Provide outstanding service to Czech-speaking customers through phone, email, and online chat.
- Assist customers with travel reservations, providing guidance on itineraries and options.
- Handle modifications, cancellations, and general inquiries effectively.
- Utilize reservation platforms to manage customer bookings and maintain accurate records.
- Resolve customer issues and concerns in a timely and professional manner.
- Keep updated on travel industry trends and regulations to provide accurate information.
Requirements
- Fluency in Czech and English is required, with excellent written and verbal communication skills.
- Experience in customer service or travel booking is highly desirable.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency with computer systems and familiarity with travel reservation software is a plus.
- Flexibility to adapt to a dynamic work environment and varying customer needs.
- Willingness to work flexible hours, including evenings and weekends as required.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More…