CZECH Speaking Remote Customer Support for Finance Firm – Paid Relocation

  • Anywhere

Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Czech Speaking Remote Customer Support Representative for a leading Finance Firm! This incredible opportunity includes a fully paid relocation package, allowing you to work from the beautiful landscapes of Greece while providing exceptional service to Czech-speaking clients in the finance sector.

In this role, you will assist clients with their inquiries, offer guidance on financial products, and ensure a seamless customer experience. Join our team of dedicated professionals and enjoy the perks of working in a supportive and growth-oriented environment. If you’re passionate about helping customers and are eager to start a fulfilling career, we want to hear from you!

Responsibilities

  • Deliver outstanding customer support to Czech-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to financial products, services, and account management.
  • Resolve client issues efficiently and professionally, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Participate in ongoing training to enhance your product knowledge and service skills.
  • Collaborate with the team to contribute to process improvements and service delivery.
  • Share feedback and insights to help optimize the customer experience.

Requirements

  • Fluency in Czech and English; additional languages are a plus.
  • Strong communication skills with a focus on customer satisfaction.
  • Able to work effectively in a remote environment and collaborate with team members.
  • Excellent problem-solving skills and attention to detail.
  • No prior experience required; willingness to learn is essential.
  • Positive attitude and a proactive approach to customer service.
  • Willingness to relocate to Greece and embrace a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )