Customer Service Representative – Remote – Full-Time

Background

Founded in 1973, Meyer and Associates is a boutique direct-marketing company, selling insurance products through the sponsorship of college and university alumni associations. We employ about 28 people in an entrepreneurial environment. This is a remote, full-time or part-time position ideal for students, retirees, or anyone seeking real work that can be done from home. We seek candidates for the long term, not on a temporary basis. And, applicants must be based in the US.

The Position

The Client Service Representative should have a friendly, patient phone manner, as we work one-on-one with customers to explain the features of the insurance we offer. There is no cold calling; this is not a call center.

Primary Responsibility

  • Handling phone and email inquiries from current and prospective customers

Other Responsibilities

  • Preparing well-written responses to customers
  • Processing insurance quotes, coordinating underwriting, and assembling insurance certificates digitally

Requirements

Contenders should:

  • Be computer savvy and use Microsoft Office (especially Word, Excel, and Outlook)
  • Have excellent communication and reasoning skills
  • Be able to multitask
  • Be willing to adjust work schedule to accommodate seasonal work volume
  • Prior client service experience and/or insurance license is a big plus
  • All applicants must be based in the US

The Next Steps

  • Submit your resume with “Client Service Representative” in the subject line. Include a customized cover letter, including salary requirements. Submissions lacking the requested information will not be prioritized.
  • Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone screening. Selected candidates may then be invited for a multiple rounds of video interviews.

Benefits

We provide:

  • Competitive pay + 3 weeks paid vacation + plus paid holidays
  • Generous 401K package (once eligible)
  • Life and disability insurance