Critical Incident Responder

Calling all CISM trained Counsellors – join our Critical Incident Response team as an Affiliate at HealthHero

  • Are you a BACP/UKCP/NCS registered Counsellor?
  • Are you CISM trained?
  • Are you looking to balance your current private practice/work commitments with a Critical Incident Responder role with a leading UK EAP Provider?
  • Do you want to be part of a network of Freelance Clinicians working together and supporting each other to create the highest quality, largest and most innovative mental health service in the UK?

We would like to take this opportunity to give you a brief overview of HealthHero and our services; we are an EAP and offer a range of psychological solutions to customer ranging from Banks to Railways to Insurance companies. We work with a network of experienced clinicians across the UK; our service is bespoke to corporate customers. We would require Critical Incident Stress Management (CISM) training.


  • Face to face Counselling
  • BACP/ UKCP/NCS (or equivalent) registered Counsellor
  • CISM trained
  • Provided Onsite and or Remote Support for other companies and/or EAPs
  • Recognised Diploma qualification in Counselling (Level 4 minimum)
  • Minimum 450 hours post-qualification, supervised client hours
  • Experienced in a similar role providing contracted counselling and managing own caseload
  • IT Skills including proficiency using Microsoft Systems as well as electronic clinical record systems


  • Valuable experience working with a diverse range of corporate customers
  • Regular debriefs post- delivery of onsite and remote support
  • Competitive fees include your travel expenses and subsistence
  • Full on-boarding training provided

Your fees will be agreed at recruitment stage. HealthHero now uses exclusively the BACS automated payment system on a monthly payment run: (We will aim to action all payments for invoices within 45 days of receipt)