Communications Strategist – EMABB02

Role Type: Full Time, Remote
Hours: Monday to Friday (7am-3pm SAST)

Reports to:  Strategy Director and Lead Strategist

About our Client:

Our client is a strategic brand and communications agency. They deliver brilliant thinking, brand, and communication solutions to purpose-led organisations across education, health, science and social sectors. They pride themselves on our collaborative culture, ethical creative practice, and vibrant studio energy.

Role Overview:

As a Communications Strategist, you begin your day aligned with the studio’s afternoon rhythm. You engage in real-time collaboration with the Strategy Director and Lead Strategist between 3:00pm and 6:00pm AEST. Your afternoons and evenings (South African time) are your focused zone: a time for deep thinking, shaping strategy, and progressing deliverables that inspire creative excellence.

Key Responsibilities

Project & Client Strategy

• Analyse client briefs and identify core goals and challenges.
• Develop return briefs, scopes of work, and phased strategy plans.
• Conduct audience research using interviews, surveys, and desk research.
• Distil insights into actionable strategy, themes, and messaging.
• Translate insights into compelling creative briefs and campaign direction.
• Monitor project timelines and deliverables to ensure timely progression.

Storytelling & Content Development

• Craft brand stories, tone-of-voice guidelines, and messaging frameworks.
• Adapt messaging for websites, campaigns, and stakeholder communications.
• Refine and proof content to align with brand voice and strategic direction.
• Support internal content, case studies, and project storytelling initiatives.

Digital Marketing & Campaign Execution

• Plan and implement multi-channel digital campaigns (search, social, email).
• Write ad copy and coordinate visual assets for platforms like Google Ads, Meta, and LinkedIn.
• Monitor campaign performance using analytics tools and optimise based on insights.
• Share campaign outcomes with internal teams and clients.

Client Engagement & Collaboration

• Participate in virtual client meetings and workshops during working hours.
• Prepare and circulate detailed meeting notes and follow-ups.
• Maintain positive, insightful client relationships through proactive communication.
• Align project actions and outcomes with client expectations and timelines.

Creative Collaboration

• Provide strategic direction during creative briefings and concept reviews.
• Offer input during ideation sessions and help ensure strategic alignment of design work.
• Support the creation of award submissions and portfolio case studies.

Studio & Business Development

• Contribute to internal strategy and execution of our client’s marketing calendar.
• Write strategic content for social media, PR, and business development.
• Assist in developing proposals and presentation materials for new business.

Remote Work & Time Management

• Work aligned to studio hours for real-time collaboration (from 3:00pm AEST).
• Progress deliverables independently during local business hours.
• Maintain clear documentation using Wiplist and communicate progress effectively.
• Uphold professionalism and clarity in all virtual interactions.

Requirements

• 5+ years in communications, marketing or strategic roles.
• Strong written and verbal communication skills — you write with precision, purpose, and tone.
• Confidence in presenting, editing, and supporting high-impact communication outcomes.
• Fluency in remote collaboration tools: Google Workspace, Zoom, Slack, Miro, Figma.
• The ability to move from abstract ideas to actionable frameworks and compelling deliverables.
• A love of problem-solving, insight-hunting, and human-centred communication.
• Macbook laptop essential