Collaboration Consultant

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For this job, we are interested in professionals based all over EU, for a remote cooperation.

Tasks and Responsibilities

• Provide application support to customer

• Providing Consulting and Coaching sessions to customer

• Process tickets related to SharePoint, DocuSign and other software applications in general

Requirements

• At least 1 year of relevant experience of application support

• Handling tickets in ticketing system like ServiceNow

• SharePoint Online experience is required

• PowerAutomate / PowerApps experience is strongly recommended

• Deliver application trainings to key users

• Build a knowledge base of recurring issues and their resolution or workaround solutions

• Experiences with development and testing is welcome

• Knowledge of Power BI is welcome

• Communicative English is required

• German language is advantage

• Candidates have to declare Criminal record extract not older than three months

Benefits

  • Broad range of activities, tasks, and projects
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Fishing for Friends program – our referral program
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits

Is IT in your DNA?

If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website www.d-ploy.ch or by reaching out directly to our recruitment team recruiting@d-ploy.ch.