Client Success & Sales Support Leader
Client Success & Sales Support Leader
Location: Remote U.S. Based
Reports To: Business Development Manager (BDM)
About AHV International
AHV International is redefining animal health. As a global innovator, we’re leading a paradigm shift in livestock care with our groundbreaking, science-backed, non-antibiotic solutions. Our mission is to empower dairy producers and veterinarians to proactively manage herd health, enhance welfare, and build a more sustainable, profitable future for agriculture.
If you’re driven by purpose, thrive on challenge, and want your work to make a real difference, AHV is where your next chapter begins.
The Opportunity: Client Success & Sales Support Leader
We are seeking a dynamic, highly organized Client Success & Sales Support Leader to join our growing team. In this hybrid role, you’ll be a linchpin for our business development efforts-owning client relationships, supporting sales growth, and ensuring our team operates at peak efficiency. You’ll work hand-in-hand with our Business Development Manager (BDM) to expand our reach in strategic markets, optimize sales processes, and deliver an exceptional client experience.
This is more than just a support role: you’ll be a proactive problem-solver, a trusted point of contact for our clients, and a key driver of our business expansion and operational excellence.
What You’ll Do
- Client Success & Relations:
- Serve as the primary point of contact for client inquiries, ensuring prompt, professional, and solutions-oriented responses.
- Foster long-term relationships with clients, driving satisfaction, retention, and loyalty.
- Gather and track client feedback, collaborating with the team to enhance service delivery.
- Sales Growth & Team Support:
- Identify opportunities for sales growth and actively support the sales team in achieving ambitious targets.
- Assist the BDM in executing and tracking the sales pipeline for the region.
- Monitor team progress toward goals and provide regular, actionable updates to management.
- Operational Excellence:
- Streamline follow-up processes and ensure timely completion of all sales-related tasks.
- Coordinate appointment booking and route planning for sales representatives to maximize efficiency and impact.
- Prepare and distribute proposals, protocols, and other sales documentation as needed.
- Market Development:
- Identify and nurture business opportunities in key markets that do not currently justify dedicated sales rep coverage.
- Build interest and engagement with potential distribution partners in these markets.
- Collaborate with the BDM to develop and implement strategies for market penetration and growth.
Requirements
Who You Are
- A proactive, organized professional with a passion for client success and sales support.
- Experienced in inside sales, executive assistance, or client success roles (2+ years preferred).
- A natural relationship builder and communicator, adept at fostering trust and driving results.
- Exceptionally detail-oriented, with strong organizational and multitasking skills.
- Proficient in CRM software, Microsoft Office Suite, and route planning tools.
- Able to thrive independently in a fast-paced, dynamic environment.
- Hold degrees or have experience in Business, Marketing, or a related field (preferred).
- Proven track record of supporting sales teams and contributing to business growth.
Benefits
Why Join Us?
- Make an Impact: Play a pivotal role in client satisfaction, business growth, and operational excellence.
- Grow with Us: Join a collaborative, mission-driven team that values your voice and invests in your development.
- Shape the Future: Help us expand into new markets and build lasting partnerships that matter.
- Enjoy Flexibility: Thrive in a remote, supportive environment that rewards initiative and results.
Ready to drive client success and support sales growth at the next level?
Apply today and help us build a stronger, more connected future for our clients and our team.