Client Services Manager

  • Anywhere

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.


  • Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
  • Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
  • Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
  • Medical Client-VA management
  • Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)



  • A Degree in a medical or healthcare-related field is preferred
  • At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
  • Highly proficient in the English Language (Both written and oral)
  • Can perform under pressure and work alongside high-level professionals in a team environment
  • Self-starter and highly-motivated
    Is focused, organized, and has a growth mindset
  • At least one year of Training and Development experience (preferred but not required)
  • Ability to think outside the box: can understand requirements and create solutions if necessary
  • Must be efficient with MS Office applications and Google Suite


    • Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
    • Computer Memory/RAM: 8.00 GB
    • Computer Operating System: At least Windows 10/11 64-bit or macOS Monterey
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
    • Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
    • Computer Memory/RAM: 4.00 GB
    • Computer Operating System: at least Windows 10/11 64-bit or macOS Monterey
    • Headset: Any USB-type headset with noise-cancelling feature (Optional)



  • Starting rate is as high as $1400 (USD) monthly
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Offs
  • HMO Coverage
  • Performance-Based Increase
  • Permanent Work From Home