Client Relations Coordinator (Remote) – PHILIPPINES ONLY

About Us:

We are a dedicated real estate agency based in New Mexico, committed to providing exceptional service and personalized solutions to our clients. With a strong emphasis on client satisfaction and community involvement, we strive to exceed expectations in every transaction. Our team operates with integrity, professionalism, and a passion for helping individuals find their perfect home or investment property. We foster a supportive and collaborative environment where every team member plays a crucial role in our collective success. Join us in making a difference in the lives of our clients and the community we serve.

Job Responsibilities:

• Client Check-ins: Conduct weekly check-ins with all clients to ensure satisfaction and address any concerns.
• Lead and Client Engagement: Coordinate with agents to follow up on leads and maintain regular contact with current clients.
• Sphere of Influence (SOI) Management: Implement a strategy of at least 3 touches per month with our sphere of influence, including personalized postcards and seasonal outreach (e.g., Back to School campaigns).
• Marketing Material Management: Coordinate the creation of business cards featuring our new logo and oversee personalized marketing materials.
• Client Outreach: Proactively reach out to clients to maintain relationships and gather feedback.

Requirements

Tools and Software:

• Utilize standard tools such as Gmail for communication.
• Familiarity with Follow Up Boss CRM preferred.

Ideal Candidate:

• Skills: Strong organizational and communication skills are essential.
• Experience: Prior experience in client relations or a similar role is preferred.
• Personality: A self-starter who thrives in a supportive team environment and enjoys taking initiative to assist in leveraging client relationships effectively.

Additional Requirements:

• Full-time availability, committed to a 40-hour workweek.
• Flexibility to work in U.S. time zones, 8am-5pm MDT, Monday to Friday.
• Able to maintain a distraction-free home office setup.
• Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system.
• Reliable high-speed internet connection (minimum 10 MBPS).

Benefits

• Compensation: Enjoy a basic monthly salary of $750.
• Paid Time Off (PTO): Accumulate up to 12 Paid Time Off days per year, providing flexibility for personal and vacation needs.
• Paid Holidays: Recognize and celebrate US Holidays with paid time off.
• Full-Time Remote Work: Embrace the flexibility of a full-time work-from-home arrangement, allowing you to create a comfortable and efficient workspace in the comfort of your home.