Channel Account Manager (US)

Worldsensing products have been pioneering the industrial IoT since 2008. We’re looking for an outstanding Channel Account Manager to join our Sales Team.

About Worldsensing

Founded in 2008, Worldsensing works with more than 200 engineering service providers worldwide to help them improve geotechnical, geospatial and structural monitoring in mining, construction, rail and critical infrastructure management.

With over 1,000 networks deployed worldwide and connecting over 65,000 sensors to the Internet of Things, our Loadsensing product is the leader in the IoT remote monitoring space.

The Loadsensing monitoring solution includes best-in-class edge devices, LoRa-based wireless connectivity and a cloud-based connectivity management platform. We also join forces with key industry players to offer software applications and solutions which engineering service providers use to add value to end customers.

We’re looking for an experienced, energetic Channel Account Manager (US) to join our Worldsensing team.

Key data about the role:

Department: Product Sales

Reports to: US Sales Director

Contract: Permanent

Location: Remote (US southern region or west coast)

The Mission:

She/He will make sure that the products are made available in the international markets she/he is responsible for by having a clear view of what the customers need for each month and help the business predictability.

Resposibilities:

  • To manage existing channel accounts:
    • Maintain high level of retention for existing channel accounts.
    • Generate significant revenue through upselling and cross-selling within existing channel accounts.
    • Ensure timely resolution of customer issues to minimize dissatisfaction.
    • Successfully manage requirements and benefits of channel partner program policies within the designated timeframe.
    • Work closely with channel partners to understand their business strategy and implement actions to support their growth. This includes identifying key targets and tactics for each industry they are focused on, aligning strategies to their objectives, and providing tailored support to enhance their capabilities and success in those markets.
    • Constantly review the partner’s performance and monitor their work, so that relevant information can be provided to the management.
  • To implement sales strategy
    • Achieve growth in sales within the region against set targets
    • implement outlined sales strategies effectively ensuring alignment with regional objectives
    • expand market penetration in targeted segments within North America
  • Networking and outreach
    • Engage in regular networking events or outreach activities, leveraging both existing contacts and cold outreach
    • Convert cold contacts into engaged leads or partners within a reasonable time frame
    • Grow personal and professional networks through consistent engagement and relationship building. 
  • Ensure that all the sales and marketing activities are carried out within the agreed budgets, volume, and sales, and within the given time scales.

Requirements

Requirements:

  • General business training and you have at least 3 to 5 years experience in a similar position internationally and in the sale of services and equipment.
  • Previous experience working in a similar role within the technology or related industry is preferred: Civil engineering, Oil & Gas, Mining, Environmental.
  • Proven track record of successfully managing channel accounts and driving revenue growth.
  • Experience in collaborating with channel partners to develop and implement business strategies.
  • An engineering degree is a plus.
  • Fluent in English.
  • Available to travel at least 30-40% of the time.

Competencies:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with channel partners and internal stakeholders.
  • Strong analytical skills to assess market trends, identify opportunities, and develop strategic plans.
  • Proficiency in sales techniques, negotiation, and closing deals.
  • Ability to understand and adapt to different business models and partner ecosystems.
  • Solid organizational and time management skills, with the ability to prioritize tasks effectively.
  • Familiarity with CRM software and other sales tools for tracking and managing accounts.
  • Strategic thinking and problem-solving abilities to address challenges and capitalize on opportunities.
  • Leadership qualities to inspire and motivate channel partners towards shared goals.
  • Adaptability to work in a fast-paced and dynamic environment.
  • Knowledge of North American markets and industries, with a focus on networking and relationship building

Attributes:

  • Results-oriented mindset with a focus on achieving targets and driving growth.
  • Proactive and self-motivated, with the ability to work independently and as part of a team.
  • Resilience and perseverance to overcome obstacles and setbacks.
  • Ethical conduct and integrity in all interactions with channel partners and stakeholders.
  • Innovation and creativity to develop new strategies and approaches to meet business objectives.
  • Cultural sensitivity and awareness to navigate diverse partner environments.
  • Continuous learner, open to feedback and committed to personal and professional development.

Benefits

  • Great work environment: we are a passionate, tight-knit team hailing from 20+ countries
  • We are a family-friendly company and support a healthy work-life balance, we’re outcome oriented
  • Work-from-home policy (flexibility)
  • We like coming together for fun events organized by Worldsensing
  • We love to learn and we love to share so you will actively participate in our knowledge sharing initiatives or transversal committees (communities, show and tell, etc.)
  • You can expect a competitive compensation package
  • Opportunity to work for a global IoT player which has been labeled as one of the organizations actively shaping and pioneering the Industrial Internet

At Worldsensing, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.