Business Operations Manager
About Yeeld: We’re a payments integration and technology firm which helps businesses of all sizes launch new payments technology solutions.
About the job: You’ll help Yeeld scale the sales, delivery, and billing processes for our growing professional services offerings as well as our technology offerings. We’re a small team looking for a candidate who has experience with the following:
- 4+ years in business operations, sales operations, program management, or a similar role within a technology or consulting environment
- Proven ability to create and optimize processes across sales, billing, or service delivery
- Experience working closely with cross-functional teams, including product and engineering, to support roadmap planning or execution
- Strong analytical skills with the ability to interpret data and define KPIs to guide business decisions
- Experience supporting or running strategic events, conference logistics, or marketing campaigns (e.g. giveaways, social media promotion)
- Excellent project management skills, including the ability to handle multiple priorities and stakeholders
Requirements
- Develop and implement sales, delivery, and billing policies and procedures to improve efficiency and productivity
- Define and implement Yeeld’s social media and PR strategy
- Implement and maintain internal software, including CRM, project management tools, and Google Drive
- Manage and vet inbound leads
- Help organize key strategic events and manage the social media strategy for these events
- Help organize conference and order swag/company giveaways
- Monitor and analyze business performance and develop KPIs to assist in strategic decision making
Benefits
- Competitive compensation
- Flexible working environment. The job will be fully remote.
- Genuine career opportunities in a company that’s growing really fast
- Have the opportunity to make a real impact and difference in a small team