Business Analyst – Health Insurance (Fully Remote)

Top 3 Reasons To Join Us

  • Competitive Salary
  • 100% Remote
  • Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

  • We are a leading global no-code insurance platform for health, life, and P&C
  • We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
  • We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
  • We’re an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
  • We are fully funded and backed by reputable VC funds and strategic institutional investors
  • We have a global presence in Asia, EMEA and the Americas
  • We’ve grown our annualized revenue by over 30x since January 2021
  • We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do:

  • Plan and design simple to semi-complex business processes and system modifications. Make recommendations to improve and support business activities
  • Gather business requirements through a variety of techniques such as work sessions and interviews. Analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
  • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
  • Provide input into developing and modifying systems to meet client needs
  • Develop business requirements documents/user stories to support the required modifications
  • Coordinate business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor work of other business analyst
  • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
  • Assist in providing time estimates for project related tasks
  • Aid in updating process and procedural documentation
  • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
  • Develop basic understanding of technical development cycle of mobile application or web portals
  • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
  • Any other task that may be assigned

What We Need:

  • Minimum 3 years of experience as Business Analyst
  • A degree in Business, IT or any relevant field
  • Previous experience working in the insurance industry or Insurtech is preferred
  • Health Insurance-related domain certification from INS/LOMA or III is an added advantage
  • Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
  • Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
  • Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
  • Experience in an Agile and/or Scrum environment is a must
  • Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
  • Excellent written and verbal communication skills in English
  • Technical writing skills and knowledge of other languages (Chinese) is a plus
  • Currently based in Thailand

Why You’ll Love Working Here

  • Fully Remote
  • Flexible Leave
  • International Environment
  • Competitive renumeration package
  • Performance Bonus
  • Stock Options after 6 months
  • Company activities and events
  • Learning and development plan
  • Remote work allowance

CoverGo Company Video

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