Billing Analyst/Senior

The Billing Analyst/Senior will be responsible for managing and executing the billing process, including generating invoices, reviewing billing data, reconciling accounts, and preparing reports.

This role requires a detail-oriented professional with extensive experience in billing operations and financial reporting. The Billing Analyst/Senior will collaborate with various departments to ensure accurate and efficient billing practices.

This role will be working from home permanently and during U.S. business hours.

Duties and Responsibilities

  • Data Management and Reporting:
    • Maintain and update billing systems.
    • Prepare regular billing reports and financial statements.
    • Reconcile balance sheet related accounts, such as A/R and bad debt
  • Billing Operations:
    • Generate and review invoices to ensure accuracy and completeness.
    • Reconcile billing data with financial records to ensure consistency.
    • Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
    • Address and resolve billing discrepancies and disputes promptly.
  • Collections
    • Follow up with customers weekly to ensure invoices are processed timely.
  • Reconciliation and Audit:
    • Reconcile billing accounts and resolve any discrepancies.
    • Assist in audits related to billing and financial reporting.
  • Collaboration and Communication:
    • Work closely with the finance, rev ops, sales, and customer service teams to ensure accurate billing and resolve any issues.
    • Communicate effectively with clients to address billing inquiries and provide assistance.
  • Process Improvement:
    • Identify and implement improvements to billing processes to enhance efficiency and accuracy.

Requirements

  • Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
  • Minimum of 5-7 years of experience in billing, finance, or a related field, with at least 2 years in a senior role.
  • Strong analytical skills with the ability to manage complex billing data.
  • Proficiency in billing software and financial systems (e.g., NetSuite, Salesforce).
  • Excellent attention to detail and problem-solving ability.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Advanced proficiency in Microsoft Excel and other MS Office applications.
  • Experience in a high-growth company is a plus.

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.