Appointment Setter
About the Role
We are looking for a motivated and detail-oriented Healthcare Appointment Setter to join our team. In this role, you will be responsible for making outbound calls to healthcare professionals such as doctors and clinic administrators—to qualify leads and schedule appointments. Your work directly supports our sales team and contributes to company growth.
Key Responsibilities
- Conduct outbound calls to medical professionals and clinic owners using provided lead lists
- Follow a scripted pitch to introduce services and qualify interest
- Schedule appointments for sales representatives or acquisition specialists
- Accurately record call outcomes and lead details in CRM systems
- Handle basic objections and escalate qualified leads as needed
- Maintain a daily call volume (e.g., 500 calls/day, as applicable)
- Collaborate with internal teams to improve script and conversion rates
Requirements
- Prior experience in appointment setting, cold calling, or telemarketing
- Strong verbal communication and persuasion skills
- Professional phone etiquette, especially in high-volume or high-pressure environments
- Familiarity with healthcare or medical industry is a plus, but not required
- Comfortable working with CRM systems, spreadsheets, and call tracking tools
- Reliable internet connection and a quiet working environment (for remote roles)
Preferred Traits
- Confident and energetic tone
- Organized and self-motivated
- Able to work independently and meet daily goals
- Discreet and professional when handling sensitive information
Performance Expectations
- Daily call volume and appointment targets
- Appointment quality (e.g., show-up rate, interest level)
- Data entry accuracy and responsiveness
Benefits
What we Offer:
- Opportunities for growth and advancement
- Competitive compensation package, including Maxicare HMO
Work Schedule and Compensation:
- Hours: 30 hours per week (Flexible schedule based on lead volume), Remote
- Compensation:$5-6/hr, DOE