Administrative Assistant – Medical Office (Remote LatAm)

Job Title: Administrative Assistant (Credentialing & Operations)
Location: Remote
Type: Full-Time

About the Role

We’re seeking a highly organized and dependable Administrative Assistant to support our growing team in delivering smooth, accurate, and timely administrative operations. This role is especially focused on provider credentialing, data entry, report generation, digital document management, and professional external communication.

You’ll play a key role in ensuring our internal processes are running efficiently and that our documentation and reporting are consistently up to standard.

Key Responsibilities:

Credentialing & Provider Support

• Oversee the credentialing process for anesthesiologists and CRNAs, ensuring timely submission and verification of licensure, certifications, education, and work history.
• Communicate directly with providers to gather required documentation and follow up as needed.
• Maintain accurate credentialing records and ensure compliance with internal and external deadlines.
• Liaise with surgery centers, insurance companies, and other entities to complete credentialing and privileging processes.

Administrative & Digital Documentation

• Convert, edit, and manage PDF documents using Adobe Acrobat (e.g., merging files, adding/removing pages, labeling, annotations).
• Organize digital files and maintain orderly, searchable records.
• Assist with labeling and classifying anesthesia-related documentation using appropriate terminology (MAC, general, regional/local, etc.)
• Perform daily data entry, formatting, and report generation.

Client Support & Communication

• Serve as a point of contact for external partners, clients, and providers.
• Respond to email inquiries and requests, providing assistance or routing them to the appropriate internal staff.
• Ensure prompt and professional communication while managing up and following through on unresolved tasks.
• Support ongoing administrative projects and assist team leads as needed.

Requirements

• Proficiency with Adobe Acrobat for editing and formatting PDF documents.
• Strong working knowledge of Google Workspace (Docs, Sheets, Drive).
• Excellent written and verbal communication skills.
• Demonstrated ability to manage deadlines and handle multiple priorities.
• Ability to work independently and proactively follow up with busy professionals
• High attention to detail and strong organizational skills.

Preferred Qualifications:

• Prior experience with medical credentialing, healthcare administration, or medical records.
• Familiarity with anesthesia terminology (MAC, general, regional/local).
• Experience working in a healthcare or medical office setting.