Account Manager (Remote – US)
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our partner companies is currently looking for an Account Manager in the United States.
As an Account Manager, you will play a critical role in nurturing client relationships and driving customer satisfaction. You’ll act as a key point of contact, ensuring all client needs are addressed and that services are delivered efficiently and effectively. In this role, you will support business growth by identifying opportunities to expand services within existing accounts, while working closely with internal teams to provide tailored client solutions. Your success will be measured by your ability to enhance client retention, satisfaction, and overall account performance. The position requires excellent communication, organizational skills, and a proactive approach to problem-solving.
Accountabilities:
- Develop and maintain strong, long-lasting client relationships
- Act as the primary point of contact between clients and internal teams
- Ensure client needs are fully understood and addressed in a timely manner
- Identify upsell opportunities and work to expand services within existing accounts
- Resolve issues quickly and professionally, ensuring client satisfaction
- Collaborate with internal teams to deliver tailored solutions and high-quality service
Meet established performance metrics and contribute to overall business goals
Requirements
- 3–5 years of experience in customer support or account management
- Proven history of increasing client satisfaction, adoption, and retention
- Deep understanding of the Account Management Journey
- Prior experience working with SaaS business platforms
- Strong problem-solving abilities with a strategic, solution-oriented mindset
- Ability to collaborate with cross-functional teams and communicate effectively
- Excellent interpersonal and communication skills
Benefits
- Competitive hourly pay: $16–$18
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with 5% company match
- 10 paid holidays per year
- Employee referral program
- Full-time schedule: Monday through Friday
Jobgether hiring process disclaimer
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
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