35135077930 – Head of Operations & Growth

Position : Head of Operations & Growth

Location. : Remote

Work Hours : M-F, CET

Job type : Full-Time

About the Company:
The company works with top experience providers in Sweden to offer a diverse selection of unforgettable activities. From thrilling adventures to relaxing retreats, it curates exceptional experiences that make perfect gifts or personal getaways. Committed to making extraordinary moments accessible to all, the company prioritizes outstanding service and lasting memories.

Role Overview:

The Head of Operations & Growth will be responsible for overseeing and optimizing day-to-day operations across the company while driving business growth through a strategic approach. You will lead initiatives that enhance operational efficiency, manage teams to achieve business goals, and identify new opportunities to scale. This role requires a blend of strategic thinking, hands-on operational management, and a deep understanding of online marketing, partnerships, and conversions to fuel growth.

Key Responsibilities:

• Team Leadership & Motivation: Lead and inspire the team to deliver results, ensuring clear reporting structures, accountability, and high performance.
• Marketing & Partnerships Integration: Drive marketing efforts with a focus on partnerships, recognizing that improving experiences leads to better marketing results. Work to continuously optimize the marketing cycle for greater impact.
• Process & Workflow Efficiency: Optimize operational workflows and ensure seamless alignment with marketing objectives. Ensure key operational tasks are completed effectively and on time.
• Recruiting & Team Expansion: Identify talent gaps in the organization, manage recruitment processes, and decide when to hire locally or tap into international expertise to scale.
• Continuous Improvement: Evaluate and refine business processes, team structures, and task allocations to boost efficiency and growth. Regularly reassess the company’s operational setup to drive success.
• Strategic Planning: Collaborate with the leadership team on long-term growth strategies. Contribute to decisions on resource allocation, team growth, and operational adjustments, with a focus on improving website conversion rates and partnerships.

Requirements

• Proven experience in operational leadership with a focus on driving growth and efficiency, particularly in the e-commerce industry.
• Deep understanding of business operations, project management, and marketing growth strategies.
• Strong leadership skills with the ability to motivate teams, manage performance, and facilitate cross-functional collaboration.
• Experience in process optimization, improving operational workflows, and maximizing business performance.
• A strategic mindset, capable of balancing day-to-day operations with long-term growth objectives.
• Ability to work in a fast-paced environment, managing multiple priorities while maintaining operational excellence.

What our ideal candidate looks like:

• A proactive and results-driven leader with a deep understanding of online marketing and the ability to execute on strategic goals.
• A hands-on leader who thrives in an evolving environment and is adaptable to changing business needs.
• Strong understanding of the marketing and partnerships cycle, with the ability to enhance both to drive growth.
• A leader who can motivate and guide the team while implementing scalable processes that promote growth and operational success.