Account Manager

Ukraine, Kyiv city, Kyiv (Remote)

Posted 1 month ago

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

Simultaneously work with clients from a diverse list of industries;
Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
Work closely with annotation teams to guarantee smooth execution and timely delivery of projects;
Monitor team discipline and ensure corporate culture within the team;
Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;
Train annotation teams and supervisors.

What We Need:

Excellent Ukrainian & English skills (at least C1 for both spoken and written);
1-2 years of experience in tech service industry, ideally in customer success or account management;
Ability to manage multiple accounts and prioritize tasks effectively;
Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
Mature and responsible attitude;
Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
Innovation mindset and the ability to be flexible.

Will be a great plus:

Experience as a Team Lead or Supervisor in IT outsourcing companies;
Experience in working with AI, data labeling, or machine learning projects;
Desire to advance in AI & annotation services;
Good sense of humor

We offer:

Competitive monthly rate in USD;
Business hours;
Opportunity to work fully remotely;
Greenhouse conditions for self-development;
Inclusive international environment;
Amazing team connectivity;
Paid intensive training and trial period;
Responsive management interested in your growth and long-lasting cooperation.

Who are we?

Machine Learning (ML) is setting a new milestone for the future of technology development. Data is the most vital resource for any AI-boosted application.

Building on this idea, Label Your Data has been providing high-quality, secure, and flexible data annotation services for any industry, including Retail & E-commerce, Security, Fintech, Health Care, Real Estate, Autonomous Vehicles, Insurance, and Robotics since 2020.

We’re a growing company aiming to create state-of-the-art, reliable, and tech-driven data annotation solutions for businesses all over the world. The safety of our client’s data is our priority.

Visit our website: https://labelyourdata.com/

Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.